Re: Email coming into Norton folder instead of OE inbox folder
From: Wayne (Wayne_at_discussions.microsoft.com)
Date: 02/10/05
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Date: Wed, 9 Feb 2005 18:13:01 -0800
Pa Bear, thank you for the quick reply. I will check out the info. you have
given ref. the websites and I will turn off the scanning of the incoming and
the outgoing mail. Thank you so much for the advice. Have a good evening. I
do not use OE and I can see by reading the post on this forum that it is
rather complicated.
"PA Bear" wrote:
> Disable email scanning by NAV. It provides no additional protection, is
> probably causing the problem, and even Symantec says it's not necessary:
>
> <paste>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and
> email attachments. Email Scanning is just another layer on top of this. To
> make sure that Auto-Protect is providing the maximum protection, keep
> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> the most recent virus definitions.
> </paste>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>
> If no joy, her current Identity may be damaged, especially if its the
> default Main Identity. (NAV can cause this!) Try one or more of her
> accounts in a new Named Identity (File>Identities>Add new identity).
> Assuming all is well, import messages from the old Identity before deleting
> it (File>Identities>Manage Identities).
>
> Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> Empty Deleted Items folder daily.
>
> Disable Background Compacting [N/A in SP2] and frequently perform a manual
> compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (Shell, IE/OE) & Security
>
> Wayne wrote:
> > My friend has OE version 6.0 and Windows XP SP1. She has Norton Antivirus
> > scanning her incoming and out going mail. She advised me that all of the
> > email that I send her goes into the Norton Antivirus Folder instead of
> > the OE inbox folder. She advised that part of her mail from others goes
> > into her OE inbox folder and part of it goes into the Norton folder. She
> > would like to have it all go into the OE inbox folder instead. Why would
> > some go into the Norton Folder and some go into the OE inbox folder and
> > how could she change this to receive all her mail in the OE inbox
> > instead? TIA
>
>
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