Re: OE6 wont send to certain email addresses

From: JJP (anonymous_at_discussions.microsoft.com)
Date: 02/01/05 

Date: Tue, 1 Feb 2005 11:03:55 -0600

Thank you everyone for the suggestions.
Here is where I am at with this now.

It will send an email right away for any email address except Yahoo and
Hotmail. He is able to send to my sister, friends of his, business emails
no problem as long as they are not Yahoo or Hotmail.

The Yahoo email tests I did from this weekend started arriving around 5pm
yesterday (almost 24 hours). The tests we did from yesterday morning
started arriving THIS morning (about 16 hours). The Hotmail ones have not
arrived. I know you cannot control what happens with an email once it is
travelling out in cyberspace, but I think this much delay indicates
something is hosed with OE because of NAS.

I will try some of your suggestions and see what helps. I did call Linksys
on Sunday and they did have me try tinkering with the MTU, so that was a
good suggestion as well. I will troubleshoot with McAfee some more as well.

Thank you again.

"Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in message
news:epxfNG$BFHA.2180@TK2MSFTNGP10.phx.gbl...
> "JJP" <anonymous@discussions.microsoft.com> wrote in message
> news:uCKcOF%23BFHA.2392@TK2MSFTNGP14.phx.gbl
>> Hello,
>> My parents have windows xp with sp2.
>> They get a lot of spam so I installed Norton Anti-spam 2005.
>> After this they started getting disconnected from their ISP while
>> downloading emails and couldnt send emails to certain addresses
>> unless I turned off the Windows firewall.
>>
>> ISP suggested uninstalling Norton Anti-spam, so I did that...just
>> trying to get back to the way it was.
>>
>> Now, they receive all messages just fine, but they cannot send to
>> certain email addresses, in particular Yahoo and Hotmail address (no
>> matter if the firewall is on or off). They can send me an email to
>> my work address and it arrives. They can send an email to themselves
>> and it goes out and comes back just fine. I can send from my Yahoo
>> or Hotmail to them and it arrives. I feel it is something to do with
>> that Windows firewall getting messed up by Norton Anti-spam.
>>
>> I called Norton and they had me run through some extra cleaning steps
>> for their product, but now they are saying it is not their problem. The
>> ISP isnt really helping anymore.
>>
>> Anyone have any ideas? ...short of rebuilding their PC for them.
>> There is a Linksys router/firewall involved as well but it has never
>> been an issue before.
>
> Some ISPs block some domains like Hotmail and Yahoo because of all the
> spam on those domains. Check with the ISP.
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>

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