Re: Some additional information

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From: Karen (mellingerk_at_hotmail.com)
Date: 01/19/05


Date: Wed, 19 Jan 2005 13:44:18 -0800

I'm sorry, I thought that is what I did. My apologies
"PA Bear" <PABearMVP@gmail.com> wrote in message
news:OXzqRtm$EHA.4004@tk2msftngp13.phx.gbl...
> *Always* reply to your original thread, Karen.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE)
>
> Karen wrote:
>> I checked my sent mail box and discovered it had been more than a week
>> since
>> I sent an email. During that week I installed additional RAM, and JASC
>> Paint Shop Pro. I also downloaded WinPatrol which I have since
>> uninstalled
>> in case that was causing the problem. I have ongoing problems with
>> Norton
>> having to do with their Live Update (I have to wait for a pop up from
>> them
>> to download and install updates) but I do download and install their
>> updates
>> at least once a week. I run Spybot, Adaware, CW Shredder, and Norton
>> Anti
>> Virus on a weekly basis. I clean up my hard drive every week and defrag
>> at
>> least monthly. I did a defrag on Friday. I don't know if any of this
>> shines anymore light on my situation and I apologize if I have given you
>> needless details.
>> "Karen" <mellingerk@hotmail.com> wrote in message
>> news:eIeL4OR$EHA.1604@TK2MSFTNGP12.phx.gbl...
>>> I run Windows XP and IE/OE 6 with all the latest updates installed. For
>>> the past 3 days I have been unable to send email from Outlook Express
>>> because I get the error message 553 (0x800CCC79). My ISP says the
>>> problem
>>> isn't on their end and I need to remove Outlook Express. I have stopped
>>> Norton Antivirus from running on emails and I have tried turning off
>>> Norton
>>> Internet Security, with no success. I have read the Microsoft article
>>> on
>>> how to remove IE 6 and I am completely confused. The only thing it
>>> seems
>>> to talk about is changing registries. Quite frankly, the process
>>> described
>>> in the article seems well above my skill level (I've had my computer
>>> about
>>> 6 months). Has anyone had this problem before? And can anyone advise
>>> me
>>> on a simplified method of removing and reinstalling Outlook Express? Is
>>> this something a novice can do or do I need to call in a specialist to
>>> fix
>>> my computer?
>



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