Re: error 501 while font dialogue box opens
From: Seymour Newman (sunrisecc_at_gmail.com)
Date: 01/18/05
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Date: Tue, 18 Jan 2005 11:38:19 -0500
Jim:
I will use the work-around of using the Format toolbar. In my research, I
have not been able to find a solution. I prefer the work-around instead of
removing OE manually and re-installing.
However, if I ever do find a solution, I will let this newsgroup know.
Thank you.
-- Seymour "Jim Pickering" <jimp@mvps.0rg> wrote in message news:%23TVzCqC$EHA.1404@TK2MSFTNGP11.phx.gbl... > Hi Seymour: Wish I could tell you that "lots of other users" are having a > similar problem, but in truth it's only a very few. We've been digging > for an answer to this for some time w/o success. You might want to look > at this link for a history of others with the problem and see if anything > you might unearth is able to help with the problem: > > http://groups-beta.google.com/groups?as_q=Error%20501&as_ugroup=microsoft.public.*outlookexpress&as_drrb=b&as_mind=1&as_minm=1&as_miny=2001&as_maxd=31&as_maxm=12&as_maxy=2005&num=100&as_scoring=d&hl=en > > You might also want to try a System Restore to a point before you had the > problem. > -- > Jim Pickering, MVP, Outlook Express > Please reply to newsgroup only. > > > "Seymour Newman" <sunrisecc@gmail.com> wrote in message > news:eqcv44B$EHA.1084@tk2msftngp13.phx.gbl... >>I uninstalled 887797, rebooted, reinstalled 887797 with no AV running. All >>to no avail. >> >> My only running programs (third-party) is EZAV latest version and EZFW >> latest version (really ZoneAlarm). >> >> I disagree that safe mode is not the skinniest boot I can do. I checked >> Task Manager while in safe mode and there was really nothing I can >> eliminate. >> >> Since it is Internet Explorer error message reporting the problem, I >> suspect now that one of the updates to IE caused the problem. Others via >> Google researching have stated that the repair of IE does not fix the >> problem. >> >> -- >> >> Seymour >> >> >> "Jim Pickering" <jimp@mvps.0rg> wrote in message >> news:eJqrrH$%23EHA.1084@tk2msftngp13.phx.gbl... >>> All I can tell you is that the highlighting and right click to change >>> Font while in a HTML message or reply does not cause a similar error. >>> I've tried for months to duplicate it, using all variations of settings >>> and have had no success. You state that since you encounter the error >>> also in safe mode, that it's doubtful it is some some 3rd party >>> software, but I'd disagree. But that's your choice. >>> >>> The other possible contributing factor could be that you installed the >>> update (887797) while an antivirus program was allowed to remain running >>> in the background and thus have a corrupted or "dirty" intall. I'd >>> remove the update, reboot, shut down any antivirus program and try a >>> reinstall to see if that would fix the problem. >>> >>> And you failed to provide a list of installed software that might be >>> causing the problem. Good luck. >>> -- >>> Jim Pickering, MVP, Outlook Express >>> Please reply to newsgroup only. >>> >>> >>> "Seymour Newman" <sunrisecc@gmail.com> wrote in message >>> news:egK2Z49%23EHA.1408@TK2MSFTNGP10.phx.gbl... >>>> Jim: >>>> >>>> I have booted into safe mode and the error is still there. Hence I >>>> doubt it is any third-party software. >>>> >>>> I am on Win XP SR2.The problem was discovered subsequent to installing >>>> Cumulative Update for Outlook Express for Windows XP (KB887797), >>>> although it could have been there earlier. >>>> >>>> I tested by creating a new identity in OE which still had the same >>>> problem. >>>> >>>> It is an annoyance only as using the Format toolbar is a successful >>>> work-around. >>>> >>>> -- >>>> >>>> Seymour >>>> >>>> >>>> "Jim Pickering" <jimp@mvps.0rg> wrote in message >>>> news:Oxbn0Q3%23EHA.2192@TK2MSFTNGP14.phx.gbl... >>>>> That's a pretty rare error, although it has popped up a few times in >>>>> recent months. >>>>> >>>>> The 501 error is usually the fault of some program the user has >>>>> installed. >>>>> To work around it, try using msconfig and click the Startup tab and >>>>> disable >>>>> all programs from being run on start up, then reboot and open Outlook >>>>> Express and see if the problem has gone away. If so, add the items >>>>> back to >>>>> the Startup tab, one at a time, rebooting after each one until you >>>>> determine >>>>> the offending program. Then, it's your decision as to how to deal with >>>>> it. >>>>> See this KB article for some other thoughts: >>>>> >>>>> >>>>> 811262 - Error Message: Error 501/505: Not Implemented or Not >>>>> Supported: >>>>> http://support.microsoft.com/?kbid=811262 >>>>> >>>>> If no help, then post back and provide some more information as to >>>>> operating system in use, and a list of all software installed, >>>>> including firewall and antivirus program in use. >>>>> -- >>>>> Jim Pickering, MVP, Outlook Express >>>>> Please reply to newsgroup only. >>> >> >> >
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