Re: error 501 while font dialogue box opens
From: Seymour Newman (sunrisecc_at_gmail.com)
Date: 01/16/05
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Date: Sun, 16 Jan 2005 17:53:15 -0500
I uninstalled 887797, rebooted, reinstalled 887797 with no AV running. All
to no avail.
My only running programs (third-party) is EZAV latest version and EZFW
latest version (really ZoneAlarm).
I disagree that safe mode is not the skinniest boot I can do. I checked Task
Manager while in safe mode and there was really nothing I can eliminate.
Since it is Internet Explorer error message reporting the problem, I suspect
now that one of the updates to IE caused the problem. Others via Google
researching have stated that the repair of IE does not fix the problem.
-- Seymour "Jim Pickering" <jimp@mvps.0rg> wrote in message news:eJqrrH$%23EHA.1084@tk2msftngp13.phx.gbl... > All I can tell you is that the highlighting and right click to change Font > while in a HTML message or reply does not cause a similar error. I've > tried for months to duplicate it, using all variations of settings and > have had no success. You state that since you encounter the error also in > safe mode, that it's doubtful it is some some 3rd party software, but I'd > disagree. But that's your choice. > > The other possible contributing factor could be that you installed the > update (887797) while an antivirus program was allowed to remain running > in the background and thus have a corrupted or "dirty" intall. I'd remove > the update, reboot, shut down any antivirus program and try a reinstall to > see if that would fix the problem. > > And you failed to provide a list of installed software that might be > causing the problem. Good luck. > -- > Jim Pickering, MVP, Outlook Express > Please reply to newsgroup only. > > > "Seymour Newman" <sunrisecc@gmail.com> wrote in message > news:egK2Z49%23EHA.1408@TK2MSFTNGP10.phx.gbl... >> Jim: >> >> I have booted into safe mode and the error is still there. Hence I doubt >> it is any third-party software. >> >> I am on Win XP SR2.The problem was discovered subsequent to installing >> Cumulative Update for Outlook Express for Windows XP (KB887797), although >> it could have been there earlier. >> >> I tested by creating a new identity in OE which still had the same >> problem. >> >> It is an annoyance only as using the Format toolbar is a successful >> work-around. >> >> -- >> >> Seymour >> >> >> "Jim Pickering" <jimp@mvps.0rg> wrote in message >> news:Oxbn0Q3%23EHA.2192@TK2MSFTNGP14.phx.gbl... >>> That's a pretty rare error, although it has popped up a few times in >>> recent months. >>> >>> The 501 error is usually the fault of some program the user has >>> installed. >>> To work around it, try using msconfig and click the Startup tab and >>> disable >>> all programs from being run on start up, then reboot and open Outlook >>> Express and see if the problem has gone away. If so, add the items back >>> to >>> the Startup tab, one at a time, rebooting after each one until you >>> determine >>> the offending program. Then, it's your decision as to how to deal with >>> it. >>> See this KB article for some other thoughts: >>> >>> >>> 811262 - Error Message: Error 501/505: Not Implemented or Not Supported: >>> http://support.microsoft.com/?kbid=811262 >>> >>> If no help, then post back and provide some more information as to >>> operating system in use, and a list of all software installed, including >>> firewall and antivirus program in use. >>> -- >>> Jim Pickering, MVP, Outlook Express >>> Please reply to newsgroup only. >
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