Re: OE will not send after upgrade / restore

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From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/05/05


Date: Wed, 5 Jan 2005 17:07:39 -0600

I can't see that you addressed either of my questions.

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
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"Cajun Clickers" <cajunclickers@hotmail.com> wrote in message
news:OqJVsM38EHA.3124@TK2MSFTNGP11.phx.gbl 
> How can this error be resolved with the upgrade from Office 2002 to
> Office 2003 with XP Home and Srv Pak 2?
> I am the ADMINISTRATOR and logged in as the Admin.
> Thanks!
> 
> The Office Update site is unable to check for updates on this
> computer. This may be happening because of one of the following
> reasons: 
> 
> You do not have administrative privileges for this computer.
> 
> There is a network problem and the detection catalog used by the
> Office Update site failed to download. Go back to the Downloads home
> page and try running detection again.
> 
> Windows Installer patch files (.MSP files) from previously applied
> Office updates are missing from the \Windows\Installer hidden
> directory on your computer. MSP files are stored on your computer
> after update installation completes because they need to be
> referenced for future update operations. If the files are missing you
> will not be able to apply Office updates. You may also be unable to
> uninstall Office products as a result of the same problem. Please
> contact Microsoft Product Support Services for assistance. 
> 
> You installed Office updates in the past and then upgraded from
> Windows Installer version 1.0 to Windows Installer version 1.1. For
> more information see the KB article Windows Installer May Prompt for
> Install Source if Unavailable.
> "Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in
> message news:Opdm7t28EHA.2112@TK2MSFTNGP14.phx.gbl...
>> <CajunClickers@hotmail.com> wrote in message
>> news:eGOBa108EHA.2012@TK2MSFTNGP15.phx.gbl
>>> Hello,
>>> 
>>> Will OE ever spell check again and send email?  Using XP Prof with
>>> Office 2002.
>>> 
>>> Outlook Express will not send.  It says, 'installing' but nothing
>>> else. After a bad upgrade we ran the restore.  The check spelling is
>>> 'checked' How can you tell OE that we have Office 2002 with a spell
>>> checker? Office 2002 Outlook will not send at all.  Also it cannot
>>> find the old
>>> calendar.  Are there diff folder locations with each upgrade?
>>> 
>>> Using XP Prof on a Dell PC with Office Prof 2002.  After buying
>>> Office Prof 2003 it was upgraded.  The install / upgrade went fine.
>>> But now in Outlook express I lost my contacts and email.
>>> 
>>> In Outlook 2003 the calendar is lost.  Can you help?  It is a
>>> different location for the files and folders?
>>> 
>>> Is there a Microsoft support document for a 2003 upgrade?
>>> 
>>> Should the upgrade disk have asked where the old folders where or at
>>> least broadcast an information window explaining after the upgrade
>>> everything would be lost or need reconfiguring?
>>> 
>>> Thank you,
>>> 
>>> CajunClickers@hotmail.com
>>> 
>>> http://clickers.org
>> 
>> What happens when you try to send?
>> Quote any error messages exactly.
>> 
>> --
>> Frank Saunders, MS-MVP, IE/OE


Relevant Pages

  • Problem with Updating Office
    ... recover this directory with the .MSP files? ... >you will not be able to apply Office updates. ... >upgraded from Windows Installer version 1.0 to Windows ...
    (microsoft.public.officeupdate)
  • Problem with Updating Office
    ... its to with with changing the Patches in ... >you will not be able to apply Office updates. ... >upgraded from Windows Installer version 1.0 to Windows ...
    (microsoft.public.officeupdate)
  • Re: OE will not send after upgrade / restore
    ... > will not be able to apply Office updates. ... > Windows Installer version 1.0 to Windows Installer version 1.1. ... After a bad upgrade we ran the restore. ...
    (microsoft.public.office.setup)
  • Re: OE will not send after upgrade / restore
    ... > will not be able to apply Office updates. ... > Windows Installer version 1.0 to Windows Installer version 1.1. ... After a bad upgrade we ran the restore. ...
    (microsoft.public.windowsxp.newusers)
  • Re: OE will not send after upgrade / restore
    ... How can this error be resolved with the upgrade from Office 2002 to Office ... Windows Installer patch files from previously applied Office ... Office 2002 Outlook will not send at all. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)