Re: oX800CCC19
From: Gerry Cornell (gcjc_at_btinternet.com)
Date: 01/02/05
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Date: Sun, 2 Jan 2005 15:26:32 -0000
Deborah
Found this link for Wanadoo as I would carefully recheck the settings in
Tools, Accounts, Mail, Properties, Servers.
http://www.wanadoo.co.uk/help/id/6086_page2.htm#section_3
Sometimes it pays to re-enter passwords. They need to be in lower case
(non-caps).
The advice by another to retry using a new identity is also worth
trying.
-- ~~~~~~ Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "Deborah Maloney" <Deborah Maloney@discussions.microsoft.com> wrote in message news:C0AD30DA-F942-4F85-A2AE-39630DA43D23@microsoft.com... > Hi Gerry, > here is the error message and the same goes for the smtp server when > trying > to send. > Thanks for the link, I had looked there before coming to the newsgroup > earlier and have done all except reinstalling OE, and disabling Norton > firewall (only because my feeling is that it it was a firewall problem > it > would affect the other two accounts?) Error message as follows........ > > > A time-out occurred while communicating with the server. Account: > 'pop.wanadoo.co.uk', Server: 'pop.wanadoo.co.uk', Protocol: POP3, > Port: 110, > Secure(SSL): No, Error Number: 0x800CCC19 > > "Gerry Cornell" wrote: > >> Deborah >> >> This link covers the topic: >> How to troubleshoot error messages that you receive when try to send >> and >> receive e-mail in Outlook and in Outlook Express >> http://support.microsoft.com/default.aspx?scid=kb;en-us;813514 >> >> Can you copy / paste the full text of the error message? Are you >> using >> Outlook or Outlook Express? >> >> >> >> ~~~~~~ >> >> >> Hope this helps. >> >> Gerry >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> FCA >> >> Stourport, Worcs, England >> Enquire, plan and execute. >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> Please tell the newsgroup how any >> suggested solution worked for you. >> >> http://dts-l.org/goodpost.htm >> >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> >> >> "Deborah Maloney" <Deborah Maloney@discussions.microsoft.com> wrote >> in >> message news:9754F3E3-82D0-4456-8420-C563A7A63D12@microsoft.com... >> > Hello and Happy New Year to you. I am hoping to find some help with >> > an >> > OE >> > problem if possible. I have been running OE v.6 under Windows XP >> > sp2 >> > for some >> > time with no problems. There are three separate email accounts set >> > up >> > on this >> > pc. Two of those collect their emails fine but one suddenly and >> > inexplicably >> > cannot connect to the Wanadoo pop server. Wanadoo have checked that >> > there is >> > no 'stuck' mail, and have guided me through removing and re setting >> > my >> > email >> > account profile but neither remedy has made any difference. The >> > other >> > two >> > accounts are fine. My virus software is Norton Internet Security. I >> > have read >> > on help sites that anti virus software *could* be the cause but >> > wouldn't his >> > affect all three accounts on the same pc and not just the one? I'd >> > be >> > grateful for any direction! >> > >> > Thanks >> > Deborah >> >>
- Next message: David H. Lipman: "Re: Virus"
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- In reply to: Deborah Maloney: "Re: oX800CCC19"
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- Messages sorted by: [ date ] [ thread ]
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