Re: Problems Downloading Messages
From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 12/25/04
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Date: Fri, 24 Dec 2004 16:44:49 -0800
The full text of the error message would be helpful (blah, blah leaves out important
information). That includes the server name, server type, port number, socket error code,
SSL, etc. For best results, copy/paste the error message rather than retyping it. You
should be able to highlight the message text in the error window (hold down the left mouse
button while dragging the mouse over the text). Then press Ctrl-C (hold down the Ctrl key
while pressing the C key) to copy the highlighted text to the Windows clipboard. You can
then paste that text into the problem description using the Ctrl-V key combination.
Also see:
How to troubleshoot error messages that you receive when try to send and receive e-mail in
Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "stumped" <stumped@discussions.microsoft.com> wrote in message news:4C54742B-EE29-401E-9701-65378290AB93@microsoft.com... >I am having the same problem and it's driving me nuts. I tried turning off > the e-mail scanning and installed adaware, at the suggestion of the tech at > my ISP, to no avail. I still can't access my e-mail through Outlook Express. > The tech's don't know what the problem is either. I can access the internet > but not the mail server. I can only get my mail if I go to my ISP'S website. > I get the same message, Your server has unexpectantly terminated the > connection, blah blah. No error#ox800cccof. Help.... > > "Jim Pickering" wrote: > >> Sounds like you are experiencing a timeout, and that's usually caused by >> having an antivirus program set to scan incoming email. If that's your >> case, suggest you disable email scanning and test it. Scanning email does >> not provide any added protection for the user since any attempt to open an >> infected file will cause your antivirus program to alert you to that fact >> (assuming you keep it updated daily). If you fail to keep it updated, it's >> just another useless program taking up space on your computer. >> -- >> Jim Pickering, MVP-Outlook Express >> Please reply only to newsgroup. >> >> >> "John Kennedy" <johnkennedy@manby.com> wrote in message >> news:4198a31e$0$22616$cc9e4d1f@news.dial.pipex.com... >> >I have 4 email accounts one on our local network the others external. >> > On all accounts when you press send & receive it tells me hoe many >> > messages there are to download but then returns an error before it >> > downloads even one, it then cycles through all the accounts and returns >> > the same error message for all. Error message reads >> > >> > Your server has unexpectedely terminated the connection, possible causes >> > include server or network problems. No error Number. >> > >> > I know it's neither a server or network problem as all others are working >> > perfectly ok and I can still acces the Internet ok. >> > >> > Any suggestions. >> > >> > thanks >> > >> > JFK >> > >> >>
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