Re: Can receive mail but cannot receive any that have attachments
From: Frank Saunders, MS-MVP, IE/OE (franksaunders_at_mvps.org)
Date: 12/09/04
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Date: Wed, 8 Dec 2004 19:33:57 -0500
Turn off email scanning in your anti-virus. It provides no added
protection.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
>From
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection
"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."
See also
http://help.expedient.com/mailnews/norton_antivirus.shtml
and
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
and
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "parkman1947" <parkman1947@discussions.microsoft.com> wrote in message news:39E72D41-30AE-4255-B25D-95CFB6648407@microsoft.com... >I just upgraded to SP2 for XP. Yesterday I could receive any e-mail. > However, today I could no longer received e-mails that have attachments > ( I > get the error message 0x800CCC0F) using OE 6. I can receive e-mails that > do > not have attachments. I can send e-mails with or without attachments with > no > problems. My ISP allows attachments up to 20 megs and I am using DSL. I > have > Norton AV and Firewall. I have turned off e-mail scanning. I am a little > puzzled that I can send attachments but cannot receive them. Any help > will > be appreciated.
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