Re: OE6, identities, updates & SP2

From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 12/08/04 

Date: Wed, 8 Dec 2004 10:51:06 -0800

Outlook Express Does Not Prompt You for an Identity
http://support.microsoft.com/?kbid=196518
Force Identity Logon
http://www.insideoe.com/tips/forceid.htm 

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Greg" <Greg@discussions.microsoft.com> wrote in message 
news:14F01610-F666-4133-9320-B88D50E52E33@microsoft.com...
>I have 5 identities.  As you first suggested, I setup 5 new identities,
> imported the messages for each of them.  I only have one *.wab file to
> import.  Each identity appears to have its own contact list, but all of the
> names for all of the identities are in that one address book file.  (So I
> imported it into each identity and edited each contact list so once again
> each identity has its own list.)  I deleted all of the old identities.  And
> when I logged on to OE for the first time after start-up a request for an
> identity appears.  After that, anytime I logged onto OE (without rebooting)
> the previously selected identity opened without a request for an identity.
> If I use the "log off identity and exit" option under "file", then I get a
> request for an identity the next time I logon (without rebooting).
>
> As of tonight, after installing two new updates, I don't get the request
> even after rebooting (unless I used the "log off identity and exit" option
> before rebooting).  The "log off identity and exit" option works fine all the
> time.
>
> I have considered removing and reinstalling OE, but it is not listed in the
> add/remove programs in Control Panel.  (Interestingly, I have a few programs
> listed at the top of the scroll and many more listed at the very bottom with
> a large gap inbetween.  And at least one of my main apps is not listed at
> all.)
>
> This is a new (late October) install of XP on a new computer (Pentium 4, 3.0
> ghz with 512 mb of RAM, 40 gb harddrive).  There is only one account setup on
> this computer, but with the 5 identities which might explain the single
> address book.
>
> Do you have any other suggestions?  (A new re-install of everything has
> crossed my mind more than once, but I keep trying to talk myself out of it.)
>
> (With all the funny little things, like the "add/remove programs" list it
> just seems like something isn't right with the installation, but everything
> except OE seems to be working fine.)
>
> Thanks for your help.
>
>
>
> "PA Bear" wrote:
>
>> > I guess my basic question is:  Is OE suppose to ask for an identity every
>> > time I logon to it when there is no default identity selected?
>>
>> Yes. See your options in File>Identities>Manage identities>Use this
>> identity...
>>
>> Again, one or both of your identities may be damaged, especially if one of
>> them is the default Main Identity (or you renamed the Main Identity).  See
>> if replacing them both with a new Named Identity fixes your problem.
>> (Import messages from the old identities before deleting them.)
>> -- 
>> ~PA Bear
>>
>> Greg wrote:
>> > I have pasted previous messages.
>> >
>> > I guess my basic question is:  Is OE suppose to ask for an identity every
>> > time I logon to it when there is no default identity selected?
>> >
>> > What is happening is, that the first time (after booting) I logon to OE, I
>> > get a request to select an identity.  Every time after that when I logon,
>> > the previous identity is used and OE opens to that identity's mail.
>> > Before
>> > I upgraded to XP and was using Windows 2000, every time I logged on to OE
>> > I
>> > was asked to select an identity.  And I believe before I installed the XP
>> > updates that XP worked that was too.
>> >
>> > It is my understanding that OE is suppose to request for an identity to be
>> > selected every time it is opened unless a default identity has been
>> > indicated in the "Manage Identities" dialog box.
>> >
>> > "Greg" wrote:
>> >
>> >> After installing all the updates and SP2, the first time I open OE6 and
>> >> select an identity, that identity becomes the default identity unless I
>> >> reboot (even if the "default" box is unchecked).  I would like to have
>> >> OE6
>> >> ask me which identity to open each time I go to look at my E-mail.  This
>> >> is
>> >> the way it was before all of the updates and SP2.
>> >>
>> >> Is there a way to fix this?
>> >>
>> >> (Also, isn't interesting that you have to have the "pop-up blocker" in
>> >> OE6
>> >> turned off to use this site?)
>> >>
>> >> Thanks,
>> >
>> > As in pre-SP2, see OE File>Identities>Manage identities>...
>> >
>> > One or more of your current Identities may be damaged, especially if one
>> > is
>> > the default Main Identity.  Try one or more of your accounts in a new
>> > Named
>> > Identity (File>Identities>Add new identity).  Assuming all is well, import
>> > messages from the old Identity before deleting it (File>Identities>Manage
>> > Identities).
>> >
>> > Don't use Inbox or Sent Items to archive messages.  Move them to local
>> > folders created for this purpose.
>> >
>> > Disable Background Compacting [N/A in SP2] and frequently perform a manual
>> > compact of all OE folders while "working offline".  More at
>> > http://www.insideoe.com/files/maintain.htm.
>> >
>> > Your anti-virus application's email scanning feature can also cause such
>> > corruption.  Disable it.  It provides no additional protection.
>>
>>

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