Re: Unable to send Mail in OE6

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: PA Bear (PABearMVP_at_gmail.com)
Date: 12/05/04


Date: Sun, 5 Dec 2004 16:03:58 -0500

Fair enuff. Missed that.

Are you still getting the same error message? If it doesn't point to
problems on the SMTP server's end, the problem may be the account in OE.
Try deleting the account (Tools>Accounts>Mail>...), closing OE, and adding
it back.

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity
(File>Identities>Add new identity). Assuming all is well, import messages
from the old Identity before deleting it (File>Identities>Manage
Identities).

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
Anopheles wrote:
> "PA Bear" wrote:
> > First, understand that adding an attachment to a message increases the
> > size of the email by ~35%, so adding a 1.3MB attachment to a 10KB
> > message gives you a 1.75MB email.
> >
> > See if disabling AVG's scanning of outgoing mail makes any difference.
>
> Thanks for the prompt reply, Robear. If you read my reply a little more
> you'll see I've already turned off AVG outgoing and the result.
>
> > Anopheles wrote:
> > > "PA Bear" wrote
> > > > How large is the attachment?
> > >
> > > Yes, I should have included that. This saga started when I tried to
> > > send an email to multiple recipients with an attached image of approx
> > > 1.3 mb. After it was rejected I tried reducing the image size and got
> > > it down to 240 kb with the same result. I also began sending it to
> > > single recipients.
> > > Occasionally, one would go through and I'd think I'd solved it, but
> > > no! The next coughed up blood.
> > >
> > > I tried sending the email to myself but it got rejected.
> > > Interestingly, at
> > > first the returning emails were generated by the AVG virus checker. I
> > > thought that might be the source of the trouble and turned off the
> > > outgoing mail checking. It didn't solve anything.
> > >
> > > I have not had this trouble sending images previously so I know
> > > something has changed. Is it possible that SP2 has caused it?
> > >
> > > > Anopheles wrote:
> > > > > I am getting errors when I try to send email with jpeg attachment
> > > > > of a
> > > > > large cactus flower. I have got rid of most of the old mail in the
> > > > > Inbox so that is not the cause. The error msg is:
> > > > >
> > > > > "An unknown error has occurred. Subject 'My Birthday Present',
> > > > > Account: 'Coolcats', Server: 'mail.coolcats.net.au', Protocol:
> > > > > SMTP, Server Response: '451 4.3.0 SMTP-MAIL: died on signal 11',
> > > > > Port: 25, Secure(SSL): No, Server Error: 451, Error Number:
> > > > > 0x800CCC6A" 


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