Re: Outlook Express Hanging when Receiving E-mails
From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 12/04/04
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Date: Sat, 4 Dec 2004 10:55:36 -0800
The Inbox repair tool is for Outlook97/98/2000+ which uses PST files. Outlook Express
uses DBX files and Microsoft has no repair program for it.
Some possible causes of problems downloading mail messages:
- You may have a very large message to download, or one that is causing problems for your
mail program. You may be able to use Telnet to look at your server mail box and
optionally get rid of any problem message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_santovec/pop3telnet.htm
Or your mail service may offer a web interface that would allow you to delete the problem
message. If not, you might be able to use http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).
- The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be corrupted. This is
used to track previously downloaded messages when you leave messages on a POP3 server
(Tools, Accounts, Mail, Properties, Advanced). However, the file gets updated even if you
aren't leaving messages on the server. Delete the file with Outlook Express or Internet
Mail closed. (On Win2000 you need enable the display of Hidden or System files in the
folder options and XP you need to use the advanced options to find Hidden or System
files.) The next time all mail on the server will be downloaded. But after that the file
should function correctly again.
- The POP3 mail server is having problems.
- Anti-virus program scanning e-mail as it downloads. Increasing the Server Timeout at
Tools, Accounts, Mail, Properties, Advanced might help. Or you may need to disable the
anti-virus software from scanning e-mail.
You might also have a corrupted Inbox. If messages are still accessible in the Inbox
folder, do the following - Create a new mail folder (e.g. Mytemp)
- Copy (not Move) the existing Inbox messages to the new mail folder (Mytemp)
- Close Outlook Express
- Locate the file Inbox.dbx (OE5+) in the mail directory and delete it (or rename it
Inbox2.dbx). You can use Start, Find (or Search), Files or Folders, Inbox.dbx to find
them. On Win2000 you need enable the display of Hidden or System files in the folder
options and XP you need to use the advanced options to find Hidden or System files.
- Open Outlook Express again.
- It will create a new empty Inbox. Copy the messages back from the Mytemp folder. You
can now delete the Mytemp folder.
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Green Giant" <hi_tension_wire@hotmail.com> wrote in message news:812b1ea7.0412032129.85c8562@posting.google.com... > Hi, > > Lately when I've been downloading e-mails (5 or 6, or so at a time), > Outlook Express has been hanging up. It doesn't happen all the time, > especially if I download one or two e-mails at a time. My friend told > me about the Inbox Repair Tool, but I can't locate it. I think it was > included in earlier versions of Windows, but not in XP. I tried > searching for it by its executable file name, scanpst.exe, but had no > luck. > > If anyone has a solution to this problem, I would certainly appreciate > the help. > > Thanks
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