Re: Email messages showing as attachments

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Tom Koch (please-post2newsgroup-only_at_insideoe.invalid.nul)
Date: 11/24/04


Date: Wed, 24 Nov 2004 10:57:50 +0100


"Steven Cooke" <8> wrote in message
news:OEBCg$f0EHA.1296@TK2MSFTNGP10.phx.gbl
> I have installed SP 2 on a machine quite a while ago, but the user
> says his problem only started the other day.
> When he recieves ANY messages it doesnt show the message, it just has
> attachments
> which contain the message, either it .txt or .htm format. The other
> strange thing is that if you look at the email header it doesnt have
> a paper clip net to it, but when you open the mail it has the
> paperclip. Show all messages as plain text is not checked.

Try deleting the Temporary Internet Files in Control Panel|Internet Options.
When prompted, check the box to "delete all offline content" to remove all the
temp files created by OE.

> I can't figure out how to uninstall OE as in Add/Remove programs and
> only removes it from the start menu and doesnt uninstall it.
> And it is the latest version, so setup wont let me install another
> version.

Uninstalling and re-installing an application is almost never necessary in
modern programs designed for Windows XP. That would only help if the problem
were in the actual program files themselves, and most problems lie elsewhere.
That was indeed the first thing to try in the days of Windows 95, but
thankfully those days are far behind us.

-- 
Tom Koch, MVP for IE/Outlook Express
http://www.insideoutlookexpress.com
or http://www.insideoe.com
Awareness is free.


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