Re: Problem: New Identity Changes Settings on Main Identity

From: Mark (mcmalburg_at_digitalmetrology.com)
Date: 11/24/04 

Date: Tue, 23 Nov 2004 19:40:03 -0500

The system in question is not running SP2. (I'm posting from a different
machine.) NAV was running when the identities were initially created.

Nonetheless. If I create two, named identities, the creation of the second
will change the settings on the first. Is there a way to remove all
identities (and all evidence of the identities) whereby I can start over?

Are you recommending leaving Email Protection turned off indefinitely?

    - Mark

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:%23bS0NwX0EHA.3416@TK2MSFTNGP09.phx.gbl...
> Your headers tell me you're running SP2. Does this problem pre-date the
> installation of SP2? Was NAV running when SP2 was installed? Was OE
> open?
>
> With NIS disabled throughout, create two new Named Identities. Configure
> the appropriate mail accounts in each and import messages from the old
> identities. Now delete both old identities.
>
> Re-enable NIS but disable the Email Protection module in NAV.
>
> Users should never rename the Main Identity: Replace it instead.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE)
>
> Posting and You
> http://www.trials-shack.co.uk/posting.html
>
> DocM wrote:
>> In my example the "Alan" identity is the main identity (renamed).
>>
>> I've even tried deleting the main, "Alan" identity, however the problem
>> continues. The machine has Norton Internet Security 2004. I've tried
>> with
>> and without NIS running.
>>
>> "PA Bear" <PABearMVP@gmail.com> wrote in message
>> news:ukoGx%23N0EHA.1292@TK2MSFTNGP10.phx.gbl...
>>> Is either of the identities the default Main Identity...or did you
>>> rename
>>> the Main Identity to 'Alan' or 'Bill'?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE/OE) Mark wrote:
>>>> Briefly:
>>>>
>>>> Windows XP Home Edition - Only one User is configured, thus it boots
>>>> directly to a desktop with icons on it.
>>>> Outlook Express/IE 6
>>>>
>>>> Inside Outlook Express I used the wizard to add a main identity. For
>>>> example, let's call the user "Alan". Outlook Express will default to
>>>> "Alan". Alan's settings would be:
>>>> Incoming: mail.alansdomain.com
>>>> Outgoing: mail.alansdomain.com
>>>> Account Name: alan@alansdomain.com
>>>>
>>>> Now I want to add an additional identity for "Bill". (Note the
>>>> alphabetical order in the example names.) The wizard launches
>>>> sometimes,
>>>> sometimes it doesn't. When it does launch it asks if I want to switch
>>>> to
>>>> "Bill", I say OK. I fill in Bill's settings:
>>>>
>>>> Incoming: mail.billsdomain.com
>>>> Outgoing: mail.billsdomain.com
>>>> Account Name: bill@billsdomain.com
>>>>
>>>> Interestingly enough, while I'm adding Bill's account info (after the
>>>> OE
>>>> switch to Bill) the main OE window title still says "Outlook Express -
>>>> Alan". Once I complete the account setup for Bill. I'm able to
>>>> receive
>>>> mail for Bill (though the window still says Alan).
>>>>
>>>> HOWEVER (and here's the problem), when switch back to Alan's identity
>>>> (via the File menu), I find that Alan's settings are now all changed to
>>>> Bills.
>>>> This is a problem!!!
>>>>
>>>> If I go into Alan's account settings and change them back to the way
>>>> that
>>>> they were supposed to be, I find that Bills settings are also changed.
>>>>
>>>> I've tried adding an additional user (call him "Charlie") and once
>>>> again
>>>> I have the same problem.
>>>> Summary:
>>>>
>>>> OE 6 appears to only be storing one set of settings. If any user
>>>> changes
>>>> the settings, the settings are changed for everybody. If a new
>>>> identity
>>>> is added, the window frame retains the original identity name and the
>>>> new
>>>> settings are applied to all existing identities.
>>>>
>>>> I've setup multiple OE identities before on XP Home (with only one XP
>>>> user account) without any problems. How can I fix this?
>

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