Re: Problem: New Identity Changes Settings on Main Identity

From: PA Bear (PABearMVP_at_gmail.com)
Date: 11/23/04 

Date: Tue, 23 Nov 2004 11:46:54 -0500

Your headers tell me you're running SP2. Does this problem pre-date the
installation of SP2? Was NAV running when SP2 was installed? Was OE open?

With NIS disabled throughout, create two new Named Identities. Configure
the appropriate mail accounts in each and import messages from the old
identities. Now delete both old identities.

Re-enable NIS but disable the Email Protection module in NAV.

Users should never rename the Main Identity: Replace it instead. 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
Posting and You
http://www.trials-shack.co.uk/posting.html
DocM wrote:
> In my example the "Alan" identity is the main identity (renamed).
>
> I've even tried deleting the main, "Alan" identity, however the problem
> continues.  The machine has Norton Internet Security 2004.  I've tried 
> with
> and without NIS running.
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:ukoGx%23N0EHA.1292@TK2MSFTNGP10.phx.gbl...
>> Is either of the identities the default Main Identity...or did you rename
>> the Main Identity to 'Alan' or 'Bill'?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE) Mark wrote:
>>> Briefly:
>>>
>>> Windows XP Home Edition - Only one User is configured, thus it boots
>>> directly to a desktop with icons on it.
>>> Outlook Express/IE 6
>>>
>>> Inside Outlook Express I used the wizard to add a main identity.  For
>>> example, let's call the user "Alan".  Outlook Express will default to
>>> "Alan".  Alan's settings would be:
>>>    Incoming: mail.alansdomain.com
>>>    Outgoing: mail.alansdomain.com
>>>    Account Name: alan@alansdomain.com
>>>
>>> Now I want to add an additional identity for "Bill".  (Note the
>>> alphabetical order in the example names.)  The wizard launches 
>>> sometimes,
>>> sometimes it doesn't.  When it does launch it asks if I want to switch 
>>> to
>>> "Bill", I say OK.  I fill in Bill's settings:
>>>
>>>    Incoming: mail.billsdomain.com
>>>    Outgoing: mail.billsdomain.com
>>>    Account Name: bill@billsdomain.com
>>>
>>> Interestingly enough, while I'm adding Bill's account info (after the OE
>>> switch to Bill) the main OE window title still says "Outlook Express -
>>> Alan".  Once I complete the account setup for Bill.  I'm able to receive
>>> mail for Bill (though the window still says Alan).
>>>
>>> HOWEVER (and here's the problem), when switch back to Alan's identity
>>> (via the File menu), I find that Alan's settings are now all changed to 
>>> Bills.
>>> This is a problem!!!
>>>
>>> If I go into Alan's account settings and change them back to the way 
>>> that
>>> they were supposed to be, I find that Bills settings are also changed.
>>>
>>> I've tried adding an additional user (call him "Charlie") and once again
>>> I have the same problem.
>>>  Summary:
>>>
>>> OE 6 appears to only be storing one set of settings.  If any user 
>>> changes
>>> the settings, the settings are changed for everybody.  If a new identity
>>> is added, the window frame retains the original identity name and the 
>>> new
>>> settings are applied to all existing identities.
>>>
>>> I've setup multiple OE identities before on XP Home (with only one XP
>>> user account) without any problems.  How can I fix this?

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