Re: XP Crash During Folder Compact, DBX's hosed...

From: Jim Pickering (jimp_at_mvps.0rg)
Date: 11/17/04


Date: Wed, 17 Nov 2004 09:51:12 -0800

See if the info here helps you find the "lost" messages:
http://www.insideoe.com/problems/bugs.htm#mailgone

-- 
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"Jim Phillips" <japhilps@hotmail.com> wrote in message 
news:822decac.0411170901.380242c6@posting.google.com...
>I maintain a fairly elaborate folder structure in OE. A week or so
> ago, I performed a "cleanup" by deleting many useless emails and
> restructuring the folders significantly. Then I performed a "Compact
> All Folders" operation.
>
> During the Compact operation, my Windows XP machine crashed. That is,
> the screen went black and the system rebooted itself. After reboot,
> the "System Has Recovered from a Serious Error" message was displayed.
>
> Upon starting OE after the reboot, my Folders.dbx had been corrupted,
> as the folder structure was gone. Strangely, email approx. 5 months
> old and older still existed in some folders, others most were
> completely empty (59Kb dbx's). Other OE Identities and their assoc.
> message stores were not affected...
>
> You could call me a "power user" of OE, having used it for years
> without *major* incident. I've also implemented best practices (like
> turning off backg compaction & compacting Offline) on behalf of
> clients. I've also successfully used DBExtract to recover email from
> "misplaced" or deleted stores...
>
> Unfortunately, my lost emails appear to be gone for good. I searched
> the hard drive for stray dbx's or dbt's but found none. It's almost
> like the lost data existed only in memory at the time of the crash. I
> had a recent backup of my email, so only 2 wks worth was lost. Be nice
> to get them back though...
>
> I wonder if I had immediately performed a "system restore" if that
> might have restored my OE message store... Also, what's the
> possibility that there are temp db*'s that DBXpress might be able to
> recover from some "scratch" area used during the OE folder compaction?
>
> I'd also offer this advice, although it may seem odd. I suggest that
> one should backup his OE store prior to compaction, especially if
> significant folder restructuring has taken place. Then, with a copy
> safely tucked away, compact the folders and backup again to realize
> the reduction in Store size. Compaction does seem to be a common theme
> among those reporting lost email or OE crashes... 


Relevant Pages

  • Re: XP Crash During Folder Compact, DBXs hosed...
    ... System Restore will not bring back lost OE data. ... > I maintain a fairly elaborate folder structure in OE. ... > recover from some "scratch" area used during the OE folder compaction? ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • XP Crash During Folder Compact, DBXs hosed...
    ... I maintain a fairly elaborate folder structure in OE. ... my lost emails appear to be gone for good. ... might have restored my OE message store... ... recover from some "scratch" area used during the OE folder compaction? ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Inbox Emptied - 4th time
    ... likely a combination of background compaction being enabled and McAfee. ... > message store folder didn't have any additional inboxes ... Because of this tendency of attachments to infect, ... Turn off email scanning in your antivirus software. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: delete key slow to delete in OE only
    ... switching from folder to folder. ... Make sure you have background compaction disabled. ... Because of this tendency of attachments to infect, ... Turn off email scanning in your antivirus software. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Log in Error Message
    ... and to use Start / Search to locate one single "lost" file. ... Copy the folders you require into your new profile folder ... Create a new user account. ... DETAIL - An I/O operation initiated by the registry failed ...
    (microsoft.public.windowsxp.general)