Re: PA Bear
From: Dora Smith (villandra_at_austin.rr.com)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 16:48:20 GMT
I just installed AVG.
After I got TERMINALLY fed up with Symantech.
I had tried to learn how to renew my subscription for my Norton Antivirus
2000. Hardly an ancient version, and the last version that will work wiht
Windows 95. When the subscription expired the program tried to take me to
a link but I didn't have time to deal with it then - and I couldn't get it
to take me there again. I couldn't find anything solid about renewing
antivirus subscriptions - at all, forget about 2000 - on the web site, least
of all prices and method. I couldn't find an e-mail to find out. I
couldn't find phone number.
My mother said she tried to call them last year and couldn't get through and
eventually just followed the online instructions for a very steep $40. Just
to renew the subscription for a program taht originally cost $20? Already I
don't think so.
Well, I finally found a NOT toll free phone number for the COMPANY, called
it, got redirected to a toll free number, called it, got a LONG series of
menus. Finally pressing 0 took me to a Japanese sounding guy who didn't
understand a thing I said, and I couldn't understand a thing he said. "I
don't understand you" got the same thing mumbled again or "Yes.". So I
hung up and called back, got a very conscientious Indian lady who repeated
everything back to make sure she understood what my issue was. Then she
said that it is not possible to renew the subscription for Norton Antivirus
2000. I said, Well, then good bye Symantech" and hung up the phone.
I definitely don't recommend Norton - and somebody else had tried to send me
to another free program taht wouldn't work on my system.
AVG is free, though you can buy a better version for I think their tech
support told me $33. It is low space using, very easy to use - and it
found most of the adware on my computer. It has blocked several adware
things from autoinstalling. Not that it catches all of them - I somehow
deleted a few of them from my temporary folder yesterday and that ebates
thing is on my system again. It caught a virus-infected web site I tried
to go to yesterday, and it found good ol' Melissa in one of my WORD
templates. And it doesn't use much space on my computer.
I learned about it from a number of people on my other lists who are very
pleased with it.
The address is something like http://www.griswold.com - but don't try to
follow that link, as griswold is the name of the Presiding Bishop of the
Episcopal Church. Though he is so out of it he should have been a computer
geek - only I suppose his brain wouldn't handle it. Griswolft or something
Someone will have it.
Wait - I looked on the control center. That';s grisoft.
-- Yours, Dora Smith Austin, Texas villandra@austin.rr.com "NB" <anon@insightbb.com> wrote in message news:uDyMpwzwEHA.1296@TK2MSFTNGP10.phx.gbl... > PA Bear, > Can or would you recommend a good antivirus package? Or tell us what you > use and what if any problems you have had. The reason I asked last week I > upgraded to NIS 2005 that was a BIG MISTAKE. I am not going to buy another > Symantec (Norton) product again, but I am not sure of which one to try. > Thanks Newbe. > > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.791 / Virus Database: 535 - Release Date: 11/8/04
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