Re: Mail Server Connection

From: Jim Pickering (jimp_at_mvps.0rg)
Date: 11/05/04

  • Next message: Jim Pickering: "Re: Incoming message show "& "" 
    Date: Fri, 5 Nov 2004 13:26:47 -0800

    First, in your antivirus program, disable email scanning and test if you can
    receive mail. That should fix it. If that fails to do it, right click on
    the Inbox in the Folder List, then click Properties and determine the folder
    where your message store folder is located and write it down. Now close
    Outlook Express. Open Windows Explorer (Winkey+E) and navigate to the store
    folder, find POP3UIDL.dbx and delete it. Reopen Outlook Express and see if
    that fixes it. If neither of those fix it, please post back. 

    -- 
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"Rick Cremer" <Rick Cremer@discussions.microsoft.com> wrote in message 
news:DFF2D44B-F43C-4AFE-A230-D3AB2590F6D5@microsoft.com...
> Frank,
>
> The links you provided don't seem to work. I searched the Knowledge base 
> for
> the phrase "Connection Error: 0x800ccc19" and that didn't find anything
> either. It appears that MSFT has removed those articles from the database.
>
> I'll keep searching.
>
> Rick
>
> "Frank Saunders, MS-MVP IE/OE" wrote:
>
>> "RickCremer" <RickCremer@discussions.microsoft.com> wrote in message
>> news:4892A4E3-F701-4944-BAF5-3BB0A73E47CA@microsoft.com
>> > Until this morning I have had no problem connecting to the Earthlink
>> > mail server. Now I keep getting the following error message:
>> >
>> > "A time-out occurred while communicating with the server. Account:
>> > 'mail.earthlink.net', Server: 'pop.earthlink.net', Protocol: POP3,
>> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC19"
>> >
>> > I can connect to the Internet and the Earthlink news server with no
>> > probem. I have disabled my Norton Virus checking software, etc. and,
>> > as I said,  I've had no problems until mid-morning today.
>> >
>> > The technical support folks at Earthlink (located remotely in
>> > Bangalore, India) say that it must be my system because they are not
>> > seeing any system problem on their end. I can't seem to find a phone
>> > number for Earthlink that gets me anywhere other than Bangalore.
>> >
>> > Sprint is my DSL provider but, as I said, I can connect to the
>> > Internet. Just not the mail server.
>> >
>> > Any ideas?
>> >
>> > Thank in advance.
>>
>> Here are a couple articles to peruse:
>>
>> You receive a “Connection Error: 0x800ccc19 – The connection to the 
>> Server
>> times out” error message when you send or receive e-mail
>> http://support.microsoft.com/?kbid=834365
>>
>> Error 0x8004210a or 0x800ccc19 When Checking POP3 E-Mail Account
>> (talks about Norton AntiVirus but applies to McAfee and others, too)
>> http://support.microsoft.com/?kbid=813518
>>
>> -- 
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup only.  Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>>
  • Next message: Jim Pickering: "Re: Incoming message show "&amp; ""

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