Re: Hotmail Plus
From: PA Bear (PABear_at_mvps.org)
Date: 11/01/04
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Date: Sun, 31 Oct 2004 19:59:50 -0500
Can you connect successfully elsewhere (i.e., not connected via the company
network)?
Have you checked with your company's IT department or the network admin?
Can others use their Hotmail accounts in OE when connected to the company
network?
It sounds like either their policy on using Hotmail and other non-corporate
accounts has changed or they're now behind a proxy.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) AllSt896 wrote: > Yes, I was able to access Hotmail in Outlook Express about 6 months ago. I > then started using another mail tool. > > Thanks. > > "PA Bear" wrote: > >> Have you ever been able to access Hotmail-in-OE while on the company >> network? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE/OE) >> >> AllSt896 wrote: >>> I tried all of your suggestions to no avail. >>> >>> I'm running: >>> Windows 2000 Professional 5.00.2195 SP4 >>> Outlook Express 6.00.2800.1123 >>> MSN Messenger 6.2.0137 >>> >>> I am on a company network. >>> >>> Thanks. >>> >>> "PA Bear" wrote: >>> >>>> When others get this error they usually find their ISP started using a >>>> "transparent proxy server" which does not support WebDAV. See this >>>> archived thread: http://snurl.com/1vxy. >>>> >>>> Make certain your time, date, and /time zone/ settings are correct. >>>> >>>> IE Tools>Internet Options>Privacy>Sites> type in >>>> >>>> hotmail.com >>>> (msn.com) >>>> (passport.net) >>>> >>>> and Allow All Cookies for each domain. (Also try deleting all such >>>> Cookies.) >>>> >>>> How to Manage Cookies (IE6) >>>> http://support.microsoft.com/?kbid=283185 >>>> >>>> HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web >>>> Sites (Hotmail servers and .NET Passport should be treated as Secure >>>> Sites) http://support.microsoft.com/default.aspx?scid=kb;en-us;813444 >>>> SP2-specific: http://support.microsoft.com/?kbid=870700 >>>> >>>> Temporarily disable your firewall, any "system" tools (NSW, NIS, >>>> anything by Norton or McAfee) and pop-up/ad blockers to see if they're >>>> interfering. >>>> >>>> How do you connect? Is the machine on a network? Related URLs (MTU >>>> values): >>>> >>>> http://support.microsoft.com/?kbid=250663 >>>> http://support.microsoft.com/?kbid=315008 >>>> >>>> IE Tools>Internet Options>Advanced>HTTP 1.1>toggle on/off; "Use HTTP >>>> 1.1 >>>> through proxy connections" must *not* be checked. >>>> >>>> IE Tools>Internet Options>Security>[zone in OE runs; should be >>>> Restricted Sites]>Custom Level>User Authentication>Logon>toggle between >>>> the setting choices here ['Prompt for Username and Password' and >>>> 'Automatic...current Username...' works for me.] >>>> >>>> Resetting either or both of the above Tabs to the defaults might help, >>>> too. >>>> >>>> If you're running a version of MSN Messenger earlier than v6.2.0137, >>>> try >>>> upgrading to this latest version. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE/OE) >>>> >>>> >>>> AllSt896 wrote: >>>>> Thank you for your reply. >>>>> >>>>> I followed the instructions from that link and I did the IE hint. >>>>> >>>>> Here are the errors: >>>>> >>>>> When I try to download the folders I get: >>>>> "An unknown error has occurred." >>>>> And then under details: >>>>> Configuration: >>>>> Account: Hotmail >>>>> Server: http://services.msn.com/svcs/hotmail/httpmail.asp >>>>> User name: AllSt896@hotmail.com >>>>> Protocol: HTTPMail >>>>> Port: 0 >>>>> Secure(SSL): 0 >>>>> Code: 80004005 >>>>> >>>>> >>>>> And then when it is checking for mail I get: >>>>> Unable to poll for new messages on your HTTP server. Account: >>>>> 'Hotmail', Server: >>>>> 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: >>>>> HTTPMail, Port: 0, Secure(SSL): No, Socket Error: 12019, Error >>>>> Number: 0x80004005 >>>>> >>>>> Thank you again. >>>>> >>>>> >>>>> "PA Bear" wrote: >>>>> >>>>>> Is the account configured properly? >>>>>> http://support.microsoft.com/default.aspx?scid=kb;en-us;220852 >>>>>> >>>>>> Post any error messages you may be getting. >>>>>> >>>>>> Hint: >>>>>> >>>>>> IE Tools>Internet Options>Privacy>Sites [SP2] or Custom [pre-SP2]> >>>>>> type in >>>>>> >>>>>> hotmail.com >>>>>> >>>>>> and Allow All Cookies. >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-Windows (IE/OE) >>>>>> >>>>>> >>>>>> AllSt896 wrote: >>>>>>> I have upgraded to the hotmail plus and am still not able to get >>>>>>> my email through OE. I have been in contact with hotmail support >>>>>>> and they told me to set the account up just as I would if it were >>>>>>> still free. They told me it has to be something with OE, so here >>>>>>> I am.
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