Re: Outlook Express works intermittently, setup behind school board firewall

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: PA Bear (PABear_at_mvps.org)
Date: 10/30/04 

Date: Sat, 30 Oct 2004 19:56:50 -0400

niteowl wrote:
<snip>
>> 2. Create a new Named Identity and try the account in it. Assuming all
>> is
>> well, import any messages from the local folders of the old identity and
>> then delete the old identity. (Don't bother with any messages in Hotmail
>> folders.)
>
> create this new identity online or in OE? seems like you mean in OE
> but not sure.

In OE: File>Identities>Add new identity; File>Identities>Manage
identities>...

<snip>
>> What entry did you use to uninstall OE? CrystalBallİ sez you just
>> uninstalled an OE update:
>
> I uninstalled both Outlook Express AND the update, and OE would still
> open up.. I then went to the windows update site and reinstalled the
> update and even though OE is still not showing it installed the
> update, which I then later uninstalled again.... so now I have no
> reference to OE in the Add/Remove list.

None of that sounds like WinXP, Niteowl. Was this machine upgraded to WinXP
from an earlier Windows version?

>> OE Help>About> What version is displayed here? More importantly, in the
>> lower box of Files, what version is MSOE.DLL?
>
> Help/about = v6, and I don't know what version the MSOE.DLL is, I'll
> check that on Monday also.

No, the version will be something like 6.00.1234.5678. 

-- 
~PA Bear

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