Re: Can't get online

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From: PA Bear (PABear_at_mvps.org)
Date: 10/25/04


Date: Mon, 25 Oct 2004 19:17:17 -0400

For XP, try WinSock XP Fix
(http://www.spychecker.com/program/winsockxpfix.html), though the SP2
rebuild/reset winsock should work.

Bob, was your anti-virus app running when you installed SP2? Does
uninstalling SP2 make any difference? Do/did you have a P2P file sharing
app on the machine?

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
Jim Byrd wrote:
> Hi Bob - Try this:  Download both a copy of LSPFIX here:
>
> http://www.cexx.org/lspfix.htm
>
> AND a copy of Winsockfix
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here:   http://www.tacktech.com/display.cfm?ttid=257
>
> The process of removing certain malware may kill your internet connection.
> If this should occur, these programs, LSPFIX and WINSOCKFIX, will enable 
> you
> to regain your connection.  This may not be the cause in your particular
> case, but may fix your connection issue also.
>
> NOTE:  It is reported that in XP SP2, the command    netsh winsock reset
> will fix this problem without the need for these programs.  You can also 
> try
> this if you're on XP SP1.  There has also been one, as yet unconfirmed,
> report that this also works there.
>
>
>
> In news:JSbfd.79909$cJ3.37887@fed1read06,
> Bob Newman <bob.newman@cox.net> typed:
>> KB875357 should be a non-factor as I cannot connect with the firewall
>> shut off completely.  The address you provided re Network protection
>> yielded this "Winsock now has the ability to self-heal after a user
>> uninstalls such an LSP" under "Winsock self-healing" which sounds
>> like it could be the culprit but doesn't say how to uninstall it.
>>
>> Bob
>>
>> "PA Bear" <PABear@mvps.org> wrote in message
>> news:%23n2YN9ruEHA.3152@TK2MSFTNGP14.phx.gbl...
>>> If you remove the router from the equation and connect directly to
>>> the modem, does the problem persist?  (Doesn't sound like it.)
>>>
>>> Did you read KB875357?  Also see...
>>>
>>> Changes to Functionality in Microsoft Windows XP Service Pack 2
>>>    Network Protection
>>>
>>
> http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2netwk.mspx
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE/OE)
>>>
>>> Bob Newman wrote:
>>>> I forgot to mention I am using the firewall that came with SP2 (it
>>>> does have
>>>> all those programs permitted access).
>>>>
>>>> Bob
>>>>
>>>> "Bob Newman" <bob.newman@cox.net> wrote in message
>>>> news:RPafd.79899$cJ3.41824@fed1read06...
>>>>> I can't access even with the firewall completely turned off.
>>>>> Someone knowledgable said he though the answer might be somewhere
>>>>> in Control Panel>Network Connections.  Does that sound possible.
>>>>>
>>>>> Bob
>>>>>
>>>>> "PA Bear" <PABear@mvps.org> wrote in message
>>>>> news:%23KCoOIruEHA.1288@TK2MSFTNGP11.phx.gbl...
>>>>>> Are you using a third-party firewall?  Is it configured to allow
>>>>>> IE, OE and OL to access the internet?
>>>>>>
>>>>>> How about Windows Firewall, is it enabled?...
>>>>>>
>>>>>> Troubleshooting Windows Firewall settings in Windows XP Service
>>>>>> Pack 2 http://support.microsoft.com/default.aspx?kbid=875357
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE/OE), AH-VSOP
>>>>>>
>>>>>> WinXP SP2: What's New for Internet Explorer and Outlook Express
>>>>>> http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx
>>>>>>
>>>>>> What You Should Know About Spyware
>>>>>> http://www.microsoft.com/athome/security/spyware/default.mspx
>>>>>>
>>>>>> There is no 'silver bullet' solution to hijackware
>>>>>> http://go.microsoft.com/fwlink/?LinkId=33131
>>>>>>
>>>>>> Bob Newman wrote:
>>>>>>> I have a laptop with a high speed wireless connection.  XP says
>>>>>>> I have an
>>>>>>> excellent signal and am logged on.  When I start IE6, OE6 (for
>>>>>>> newsgroups),
>>>>>>> or Outlook2000 that all tell me they can't connect.  Any ideas?
>>>>>>>
>>>>>>> PS  I'm sure this has something to do with it (can't be a
>>>>>>> coincidence). I
>>>>>>> just reformatted the HD & reinstalled XP & Office 2000.  Haven't
>>>>>>> been able to get on since.  Outlook & IE6 are setup to use the
>>>>>>> LAN connection
>>>>>>> but they
>>>>>>> can't find it even though XP says I am logged on (the desktop
>>>>>>> gets on fine so I know the service is working fine).  I also
>>>>>>> added SP2 immediatley after
>>>>>>> the restore.
>>>>>>> ALSO:
>>>>>>> I will call Linksys (router mfg.) to check the router but I
>>>>>>> think I eliminated that as the problem.  I went over to the
>>>>>>> local coffee shop with hotspot service, again
>>>>>>> XP said I was logged on with a strong signal but again the
>>>>>>> programs (IE6,
>>>>>>> Outlook 2000, OE6) couldn't find it.  Then I did the ultimate, I
>>>>>>> also have dialup service with AT&T WorldNet.  It wouldn't even
>>>>>>> access over the hard line although XP again said that I was
>>>>>>> connected via the dial up service. Whatever it is I would think
>>>>>>> it was part of  XP, but something that would effect all the
>>>>>>> programs.  I am not experienced in this but I would think that
>>>>>>> there would be a very limited number of thing that could cause
>>>>>>> such a problem
>>>>>>>
>>>>>>> Bob 


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