Re: Socket Error 10053 in OE6 with POP3 Server

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: paul oakes (Dragonmaster_460_at_hotmail.com)
Date: 10/20/04


Date: Wed, 20 Oct 2004 14:10:09 -0500


"Jim S Arizona" <Jim S Arizona@discussions.microsoft.com> wrote in message
news:D7DDB532-4E99-4330-8366-30E43295FB37@microsoft.com...
> Two days ago I suddenly lost the ability to receive email messages from my
> ISP's POP3 server using Outlook Express 6.0. The error that is reported is
> POP3 Port 110, Socket Error 10053, Error Number 0x800CCC0F. I had not
> installed anything new or made any configuration changes prior to this
> problem. I am running Window XP Home and installed Service Pack 2 two or
> three weeks ago. I use the free Zone Alarm firewall and have disabled the
> Windows XP firewall. I also run Norton Anti-Virus 2005. This entire
> configuration worked fine until two days ago. There is no problem with
> sending messages via my ISP's SMTP server - just receiving via POP3. I am
> also able to view my incoming messages using my ISP's webmail interface -
> just not with OE6.
>
> Yesterday I spent a long time in a chat session with my ISP's support
group,
> and the technician had me try a number of things, none of which solved the
> problem. One of the things we did was to try to access the POP3 server
with
> the TELNET program, which I had not heard of before. I used Start/Run and
> specified "telnet" as the program name. At the command prompt I entered:
>
> open mail.xxx.com 110
>
> After a delay of several seconds I received the error message "Connection
to
> host lost."
>
> When using TELNET to connect to another server that my ISP supports (but
> unfortunately not one on which I can access my email account), I get an
> immediate response that looks like:
>
> +OK NGPopper ... (followed by some additional stuff)
>
> I have Googled "Socket Error 10053" and have seen several references to
> possible XP SP2 problems, but I haven't seen any recommended solutions.
>
> My major question is this: Is the problem with my PC or my ISP's server?
If
> mine, how can I fix it? The ISP technician would not admit that the
problem
> might be theirs.
>
> I've tried closing and restarting OE6 and restarting my PC. Nothing seems
to
> clear the error and allow downloading of messages from the server. Any
advice
> would be welcome.



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