Re: OE Server Connection Problem After SP2 Update
From: Kuay Tim (TimJohn_at_msn.com)
Date: 10/12/04
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Date: Tue, 12 Oct 2004 14:29:54 -0700
Hi Pete,
PA Bear has offered some suggestions that might fix the problem. If you're
still having a problem I'll try to forward your information to Hotmail so
they can check to see if there's a problem at their end.
Send an e-mail using your Hotmail account or include the address in the
message to confirm that your address is as given in the properties of the
post.
kuaytim@earthlink.net
-- Tim K. aka Kuay Tim MVP - (IE/OE) Lynnwood, WA * "Tippaporn" <peter_a_pol(removethis)@hotmail.com> wrote in message news:695D3C72-FF5F-4399-9B6B-079D46674B8C@microsoft.com... > Hi Tim, > > Still no dice. I removed and reinstalled the Hotmail account but same 'ol > error message. It appears that my logon info simply isn't being accepted. > Could it be a firewall or other security setting issue? > > I'll tell you, it's a real grind dealing with my mail using my browser. > I'm > using GPRS for my connection and it is sloooow. Every action requires a > new > page to be brought up and I wait and wait and wait. > > Thanks, > > Pete > > "Kuay Tim" wrote: > >> Hi Pete, >> >> Removing and then reinstalling the Hotmail account in Outlook Express may >> be >> needed now. If you can confirm that the address below is the account >> you're >> having problems with I can forward this information to someone who can >> check >> things at the server. >> >> To Repair the Hotmail Folder >> >> 1. Quit Outlook Express. >> >> 2. Click Start, point to Find, and then click Files or Folders. >> >> 3. Include hidden files and folders (Windows 2000 and Windows >> XP). >> >> 4. In the Named box, type Hotmail*.dbx, and then click Find Now. >> >> 5. For each file that is found, right-click the file, click >> Rename, >> and then change the extension to xxx. >> >> 6. Close the Find Files window, and then start Outlook Express. >> >> 7. Click Send and Receive, and then click Hotmail account. >> >> >> To Remove the Account >> >> 1. In Outlook Express, click Tools, and then click Accounts...Mail >> tab. >> >> 2. Select the existing Hotmail e-mail account, and then click >> Remove. >> >> 3. Click Yes, and then click Close. >> >> >> -- >> Tim K. >> aka Kuay Tim >> MVP - (IE/OE) >> Lynnwood, WA >> * >> "Tippaporn" <peter_a_pol(removethis)@hotmail.com> wrote in message >> news:43D3D5A3-719D-4EEC-92B7-0D8FD13AE9B3@microsoft.com... >> > Hi Tim, >> > >> > I do have a paid hotmail account, so Microsoft's planned move to >> > disassociate OE from free hotmail accounts will not affect me. >> > >> > Here's what I tried so far: >> > >> > In IE I went to Tools/Pop-Up Blocker/ and turned it off. >> > In IE I went to Tools/Options/Programs/Manage Add-Ons/ and disabled >> > everything. >> > In IE I went to Tools/Options/Privacy/ . . . , added www.hotmail.com >> > and >> > selected "Allow." >> > >> > Still did not get positive results. I did get one result in that the >> > error >> > message in OE now reads: >> > >> > Unable to poll for new messages on your HTTP server. Account: >> > 'Hotmail', >> > Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: >> > HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL): No, >> > Error >> > Number: 0x80004005 >> > >> > Header download for the 'Inbox' folder did not complete. Account: >> > 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', >> > Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0, >> > Secure(SSL): No, Error Number: 0x800CCCF0 >> > >> > The second error message error no. was identical to first originally, >> > which >> > is why I didn't include it in my original post. But after I took the >> > above >> > steps the error no. for the "Header download . . . " now reads >> > "0x800CCCF0." >> > >> > I am able to send and receive mail using hotmail on the internet. Are >> > you >> > confirming that I SHOULD NOT be able to use the server address listed >> > in >> > OE >> > to connect to my mail using my browser? Just want to make sure I got >> > that >> > right. >> > >> > Thanks for the help, >> > >> > Pete >> > >> > "Kuay Tim" wrote: >> > >> >> Hi Pete, >> >> >> >> Here's an update. The problem can be caused by the pop-up blocker or >> >> 3rd >> >> party app that uses a proxy to block Web ads. Try disabling a >> >> suspected >> >> program feature to test. >> >> >> >> -- >> >> Tim K. >> >> aka Kuay Tim >> >> MVP - (IE/OE) >> >> Lynnwood, WA >> >> * >> >> "Kuay Tim" <TimJohn@msn.com> wrote in message >> >> news:eOpb46vrEHA.3900@TK2MSFTNGP10.phx.gbl... >> >> > Hi Pete, >> >> > >> >> > This error is reported from time to time and predates SP2. I have >> >> > not >> >> > seen >> >> > a definitive answer. I will try to get an answer for you and report >> >> > later >> >> > this week. To be considered is Microsoft's move to not allow Outlook >> >> > Express to be used with free Hotmail accounts. Whether there is a >> >> > connection with this ongoing change to the servers is unknown. It >> >> > should >> >> > be possible to use Outlook Express with pre-existing free Hotmail >> >> > accounts >> >> > till April of 2005. First the ability to logon problem will needs to >> >> > be >> >> > resolved. >> >> > >> >> > Can you send and receive Hotmail at www.hotmail.com? You shouldn't >> >> > be >> >> > able >> >> > to use the browser to go to the address OE uses to interface with >> >> > Hotmail >> >> > and get your mail. >> >> > >> >> > It may be a security setting issue, but the error does not match. >> >> > >> >> > On the Tools menu (of Internet Explorer) click Internet Options. >> >> > Click the Privacy tab, and then click Edit or Sites. >> >> > In the Address or Web site box, type www.hotmail.com, and then click >> >> > Allow. >> >> > Click OK. >> >> > >> >> > -- >> >> > Tim K. >> >> > aka Kuay Tim >> >> > MVP - (IE/OE) >> >> > Lynnwood, WA >> >> > * >> >> > "Tippaporn" <peter_a_pol(removethis)@hotmail.com> wrote in message >> >> > news:AD13BE55-398D-4E0A-A5B8-468FEF4317FC@microsoft.com... >> >> >> I've just updated to SP2 and now OE can't connect to my hotmail >> >> >> account. >> >> >> I >> >> >> receive the following error message: >> >> >> >> >> >> Unable to poll for new messages on your HTTP server. Account: >> >> >> 'Hotmail', >> >> >> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', >> >> >> Protocol: >> >> >> HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL): No, >> >> >> Error >> >> >> Number: 0x80004005 >> >> >> >> >> >> I went to http://services.msn.com/svcs/hotmail/httpmail.asp and it >> >> >> asks >> >> >> me >> >> >> to logon. It pulls up a logon dialogue box with my logon info >> >> >> already >> >> >> entered. If I hit enter the logon dialogue box reappears. For >> >> >> some >> >> >> reason >> >> >> it is not being accepted by the server. >> >> >> >> >> >> Do I need to change the server URL in OE under >> >> >> Tools/Accounts/Hotmail >> >> >> Properties/Server? If so, to what? Or, is it simply a problem >> >> >> with >> >> >> getting >> >> >> this server to recognize my password? Is this problem directly >> >> >> related >> >> >> to >> >> >> the SP2 update? >> >> >> >> >> >> Thanks, >> >> >> >> >> >> Pete >> >> >> -- >> >> >> - Beer is living proof that God loves us and wants us to be happy. >> >> >> - Many people die at twenty five and aren't buried until they are >> >> >> seventy >> >> >> five. >> >> >> >> >> >> Benjamin Franklin >> >> >> >> >> >> >> >> > >> >> > >> >> >> >> >> >> >> >> >>
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