Re: OE Server Connection Problem After SP2 Update

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From: removethis (peter_a_pol(removethis)_at_hotmail.com)
Date: 10/12/04 

Date: Tue, 12 Oct 2004 08:19:06 -0700

Hi Tim,

Still no dice. I removed and reinstalled the Hotmail account but same 'ol
error message. It appears that my logon info simply isn't being accepted.
Could it be a firewall or other security setting issue?

I'll tell you, it's a real grind dealing with my mail using my browser. I'm
using GPRS for my connection and it is sloooow. Every action requires a new
page to be brought up and I wait and wait and wait.

Thanks,

Pete

"Kuay Tim" wrote:

> Hi Pete,
>
> Removing and then reinstalling the Hotmail account in Outlook Express may be
> needed now. If you can confirm that the address below is the account you're
> having problems with I can forward this information to someone who can check
> things at the server.
>
> To Repair the Hotmail Folder
>
> 1. Quit Outlook Express.
>
> 2. Click Start, point to Find, and then click Files or Folders.
>
> 3. Include hidden files and folders (Windows 2000 and Windows XP).
>
> 4. In the Named box, type Hotmail*.dbx, and then click Find Now.
>
> 5. For each file that is found, right-click the file, click Rename,
> and then change the extension to xxx.
>
> 6. Close the Find Files window, and then start Outlook Express.
>
> 7. Click Send and Receive, and then click Hotmail account.
>
>
> To Remove the Account
>
> 1. In Outlook Express, click Tools, and then click Accounts...Mail tab.
>
> 2. Select the existing Hotmail e-mail account, and then click Remove.
>
> 3. Click Yes, and then click Close.
>
>
> --
> Tim K.
> aka Kuay Tim
> MVP - (IE/OE)
> Lynnwood, WA
> *
> "Tippaporn" <peter_a_pol(removethis)@hotmail.com> wrote in message
> news:43D3D5A3-719D-4EEC-92B7-0D8FD13AE9B3@microsoft.com...
> > Hi Tim,
> >
> > I do have a paid hotmail account, so Microsoft's planned move to
> > disassociate OE from free hotmail accounts will not affect me.
> >
> > Here's what I tried so far:
> >
> > In IE I went to Tools/Pop-Up Blocker/ and turned it off.
> > In IE I went to Tools/Options/Programs/Manage Add-Ons/ and disabled
> > everything.
> > In IE I went to Tools/Options/Privacy/ . . . , added www.hotmail.com and
> > selected "Allow."
> >
> > Still did not get positive results. I did get one result in that the
> > error
> > message in OE now reads:
> >
> > Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
> > Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> > HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL): No, Error
> > Number: 0x80004005
> >
> > Header download for the 'Inbox' folder did not complete. Account:
> > 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> > Protocol: HTTPMail, Server Response: 'Service Unavailable', Port: 0,
> > Secure(SSL): No, Error Number: 0x800CCCF0
> >
> > The second error message error no. was identical to first originally,
> > which
> > is why I didn't include it in my original post. But after I took the
> > above
> > steps the error no. for the "Header download . . . " now reads
> > "0x800CCCF0."
> >
> > I am able to send and receive mail using hotmail on the internet. Are you
> > confirming that I SHOULD NOT be able to use the server address listed in
> > OE
> > to connect to my mail using my browser? Just want to make sure I got that
> > right.
> >
> > Thanks for the help,
> >
> > Pete
> >
> > "Kuay Tim" wrote:
> >
> >> Hi Pete,
> >>
> >> Here's an update. The problem can be caused by the pop-up blocker or 3rd
> >> party app that uses a proxy to block Web ads. Try disabling a suspected
> >> program feature to test.
> >>
> >> --
> >> Tim K.
> >> aka Kuay Tim
> >> MVP - (IE/OE)
> >> Lynnwood, WA
> >> *
> >> "Kuay Tim" <TimJohn@msn.com> wrote in message
> >> news:eOpb46vrEHA.3900@TK2MSFTNGP10.phx.gbl...
> >> > Hi Pete,
> >> >
> >> > This error is reported from time to time and predates SP2. I have not
> >> > seen
> >> > a definitive answer. I will try to get an answer for you and report
> >> > later
> >> > this week. To be considered is Microsoft's move to not allow Outlook
> >> > Express to be used with free Hotmail accounts. Whether there is a
> >> > connection with this ongoing change to the servers is unknown. It
> >> > should
> >> > be possible to use Outlook Express with pre-existing free Hotmail
> >> > accounts
> >> > till April of 2005. First the ability to logon problem will needs to be
> >> > resolved.
> >> >
> >> > Can you send and receive Hotmail at www.hotmail.com? You shouldn't be
> >> > able
> >> > to use the browser to go to the address OE uses to interface with
> >> > Hotmail
> >> > and get your mail.
> >> >
> >> > It may be a security setting issue, but the error does not match.
> >> >
> >> > On the Tools menu (of Internet Explorer) click Internet Options.
> >> > Click the Privacy tab, and then click Edit or Sites.
> >> > In the Address or Web site box, type www.hotmail.com, and then click
> >> > Allow.
> >> > Click OK.
> >> >
> >> > --
> >> > Tim K.
> >> > aka Kuay Tim
> >> > MVP - (IE/OE)
> >> > Lynnwood, WA
> >> > *
> >> > "Tippaporn" <peter_a_pol(removethis)@hotmail.com> wrote in message
> >> > news:AD13BE55-398D-4E0A-A5B8-468FEF4317FC@microsoft.com...
> >> >> I've just updated to SP2 and now OE can't connect to my hotmail
> >> >> account.
> >> >> I
> >> >> receive the following error message:
> >> >>
> >> >> Unable to poll for new messages on your HTTP server. Account:
> >> >> 'Hotmail',
> >> >> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> >> >> HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL): No,
> >> >> Error
> >> >> Number: 0x80004005
> >> >>
> >> >> I went to http://services.msn.com/svcs/hotmail/httpmail.asp and it
> >> >> asks
> >> >> me
> >> >> to logon. It pulls up a logon dialogue box with my logon info already
> >> >> entered. If I hit enter the logon dialogue box reappears. For some
> >> >> reason
> >> >> it is not being accepted by the server.
> >> >>
> >> >> Do I need to change the server URL in OE under Tools/Accounts/Hotmail
> >> >> Properties/Server? If so, to what? Or, is it simply a problem with
> >> >> getting
> >> >> this server to recognize my password? Is this problem directly
> >> >> related
> >> >> to
> >> >> the SP2 update?
> >> >>
> >> >> Thanks,
> >> >>
> >> >> Pete
> >> >> --
> >> >> - Beer is living proof that God loves us and wants us to be happy.
> >> >> - Many people die at twenty five and aren't buried until they are
> >> >> seventy
> >> >> five.
> >> >>
> >> >> Benjamin Franklin
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

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