Re: Highlighting e-mails to read

From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 10/11/04 

Date: Mon, 11 Oct 2004 13:33:07 -0700

That will happen if the Shift key is help down. You may have an issue with Sticky Keys

Some possible causes:
- a sticky keyboard - need cleaning
- a defective keyboard - needs replacing
- Control Panel, Accessibility Options, Sticky Keys. Turn this off. If it already
appears off, then turn it on, click Apply, then turn it off and click Apply again.
- Some programs screw up the keyboard status in RAM - shutdown windows, turn the PC off
wait a minute and then turn back on.

As for your deletion problem, your Deleted Items folder is likely corrupted.

For a corrupted Deleted Items folder:
- Close Outlook Express.
- OE5+: Locate the file Deleted Items.dbx in the mail directory and delete it. You can
use Start, Find (or Search), Files or Folders, "Deleted Items.dbx" to find it. On Win2000
you need enable the display of Hidden or System files in the folder options and XP you
need to use the advanced options to find Hidden or System files.
- Open Outlook Express again. It will create a new empty Deleted Items.

This assumes that there is nothing in the Deleted Items folder that you need. If you do,
instead of deleting the Delete Items.dbx file (OE5+), rename it to something else, such as
deleteold.dbx. Then use the following program to try and recover messages from it.
http://www.oehelp.com/DBXtract/Default.aspx 

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Mac Man" <rimamac@torchlake.com> wrote in message 
news:AB3485BA-F6EC-4C55-9A61-F202C51A6DCA@microsoft.com...
> In the past, whenever I wanted to read a particulat e-mail, I would click on
> it, it highlighted in dark blue, then come up in the lower portion of the
> screen, unless of course it was an attachment.  Just today, when I clicked on
> an e-mail, it highlighed, but when I moved it up to another msg, instead of
> the single blue line moving up the entire space stayed blue.  Also, there
> appeared to be a light, gold-colored dotted line beneath the  e-mail at which
> I stopped.  As I would move down, the highlight would move down and the line
> would move down.  Also, I am unable to delete,either out of the Inbox,
> Outbox, or Sent Box.  Any suggestions?
> -- 
> His Servant

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