Re: OE asks for identity & password

From: Tom Koch (spamtrap_at_insideoe.tomsterdam.com)
Date: 10/08/04


Date: Fri, 8 Oct 2004 23:51:10 +0200


"Shawn" <anonymous@discussions.microsoft.com> wrote in message
news:0c1301c4ad71$e2328d50$a501280a@phx.gbl
> XP service pack 2 has been recently installed on this
> computer. Now, when OE is opened, a box pops up and says
> that no identity has been selected. When I try to click
> on the only identity "Main Identity", it asks for a
> password. I have tried the email password and I've tried
> leaving this field blank. Both times it says that this
> is an inccorect password. I've clicked on manage
> identities and that asks for a password as well.

Have you tried leaving the password blank and just clicking OK?

> I cannot even get into OE to check the accounts or
> options. All I can do is cancel out of the choose
> identity screen. There is no windows password on this
> computer either. I can create a new identity, but then I
> can't get to the existing messages on this machine.
>
> Is there a way around this? Can I reset or delete the
> password? This is a coworkers computer and he said that
> he didn't change anything. This problem only started
> after SP 2 was installed.

You can delete the Identity, but you'll have to get to the Manage
Identities panel first. I have a script that should allow you to do
that. Read the description and download it here:
http://insideoe.tomsterdam.com/tips/forceid.htm

Then you'll need this to get rid of the password-protected Identity:
http://insideoe.tomsterdam.com/faqs/how.htm#delnopass

-- 
----Please post questions and replies in the newsgroups----
Tom Koch - MVP for Internet Explorer and Outlook Express
Awareness is free.
Inside Outlook Express:   http://www.insideOE.com


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