Re: Error messages upon accessing Outlook Express
From: Al Smith (anonymous_at_discussions.microsoft.com)
Date: 10/07/04
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Date: Thu, 7 Oct 2004 07:53:23 -0700
This is in follow up to your earlier inquiry about a
complete system scan. The system scans I have run
recently [past full month] were not completed. I have
internal drives C & D. C=18.6GB with 4.63GB used and
D=37.2GB with 2.86GB used. System scans completes and
reports on D drive, but the system scan run on C drive
only progresses to about 2/3 on the progress bar, stops
and recycles, ending with with an insufficient memory
message. I have the same response after removing all
programs except systray and explorer in both regular and
safe modes. Possibly this could have some bearing on the
inaccessibility of OE? Thanks. Allan
>-----Original Message-----
>Completed items 1 and 2 to no avail. Same error messages
>upon attempts to access OE.
>
>I have been running IE6 SP1 since final installation
after
>applying KB 303339 instructions.
>
>The OE error messages have been persistent since as early
>as 09-11-04.
>
>Neither MS Office or Outlook is installed.
>
>Recent MS updates installed were:
>
>IE6 and OE SP 1 "updates" installed 10-06-04 and
>designated as KB 837009; KB 867801 and KB 833989.
>
>Installed IE6 SP1 on 09-20-04; 09-21-04 and 09-25-04. On
>the first [09-20] attempt, the download was interrupted
by
>my ISP which caused continuing error messages requesting
>me to try Setup again when booting my PC. Although all
>installations were noted as "successful" within the
update
>history, I believe the only sucessful one was on 09-25
>when VirusScan was disabled during installation and by
>applying insructions within KB Article 303399. I never
>received any "try Setup again" messages thereafter.
>
>I believe VirusScan was possibly running during the 09-20
>and 09-21 IE6 SP1 download and installation attempts.
>
>OE was not accessible nor running during any of the
>attempts.
>
>What next and thanks, AL?
>
>>-----Original Message-----
>>Do the following and tell us if the problem persists
>afterwards, Al:
>>
>>1. http://www.oehelp.com/oedef.aspx; then...
>>
>>2. http://www.oehelp.com/oelnk.aspx
>>
>>How long have you been running IE6 SP1 in WinME? How
>long has this been a
>>problem? Is MS Office or Outlook also installed?
>>
>>Did you install anything from Windows Update recently
and
>was VirusScan
>>running during the install? Was OE or other IE windows?
>>--
>>~PA Bear
>>
>>
>>Al Smith wrote:
>>> Thanks for your response. Yes, these are ongoing
>>> errors. No attempt to reinstall Win ME after IE6 SP1
>>> upgrade. Running current VirusScan definitions, and
>yes,
>>> a full system scan has been run recently. AL SMITH
>>>
>>>
>>> > -----Original Message-----
>>> > Crossposted to WinME General NG.
>>> >
>>> > Is this a sudden, new error or an ongoing one, Al?
>>> >
>>> > Have you ever attempted to reinstall WinME after
>having upgraded to IE6
>>> > SP1?
>>> >
>>> > Have you a reliable and working anti-virus
>application running on the
>>> > machine with current definitions installed and have
>you run a full
>>> > system scan lately?
>>> > --
>>> > ~Robear Dyer (PA Bear)
>>> > MS MVP-Windows (IE/OE), AH-VSOP
>>> >
>>> > WinXP SP2: What's New for Internet Explorer and
>Outlook Express
>>> >
>http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx
>>> >
>>> > What You Should Know About Spyware
>>> >
>http://www.microsoft.com/athome/security/spyware/deviouss
>oftware.mspx
>>> >
>>> > "There is no 'silver bullet' solution."
>>> > http://go.microsoft.com/fwlink/?LinkId=33131
>>> >
>>> > Al Smith wrote:
>>> > > In Win ME and upon attempt to access Outlook
>Express from
>>> > > the menu bar [New Message], the following error
>message
>>> > > is displayed: "iexplore has caused an error in
>>> > > KRNL386.EXE" and closed. Also when accessing
>[Read Me}
>>> > > from the same menu bar icon, the following error
>message
>>> > > is displayed: "Msimn has caused an error in
>USER.EXE" and
>>> > > closes.
>>> > >
>>> > > Can anyone offer guidance to eliminate these
errors
>to
>>> > > gain access to Outlook Express? Thanks !
>>> >
>>> > .
>>
>>.
>>
>.
>
- Next message: Michael: "Outlook express prompts for message compaction"
- Previous message: Peter: "Re: incredimail- want to return to OE6"
- In reply to: Al Smith: "Re: Error messages upon accessing Outlook Express"
- Next in thread: PA Bear: "Re: Error messages upon accessing Outlook Express"
- Reply: PA Bear: "Re: Error messages upon accessing Outlook Express"
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