Re: Error messages upon accessing Outlook Express

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Al Smith (anonymous_at_discussions.microsoft.com)
Date: 10/07/04


Date: Wed, 6 Oct 2004 18:37:23 -0700

Completed items 1 and 2 to no avail. Same error messages
upon attempts to access OE.

I have been running IE6 SP1 since final installation after
applying KB 303339 instructions.

The OE error messages have been persistent since as early
as 09-11-04.

Neither MS Office or Outlook is installed.

Recent MS updates installed were:

IE6 and OE SP 1 "updates" installed 10-06-04 and
designated as KB 837009; KB 867801 and KB 833989.

Installed IE6 SP1 on 09-20-04; 09-21-04 and 09-25-04. On
the first [09-20] attempt, the download was interrupted by
my ISP which caused continuing error messages requesting
me to try Setup again when booting my PC. Although all
installations were noted as "successful" within the update
history, I believe the only sucessful one was on 09-25
when VirusScan was disabled during installation and by
applying insructions within KB Article 303399. I never
received any "try Setup again" messages thereafter.

I believe VirusScan was possibly running during the 09-20
and 09-21 IE6 SP1 download and installation attempts.

OE was not accessible nor running during any of the
attempts.

What next and thanks, AL?

>-----Original Message-----
>Do the following and tell us if the problem persists
afterwards, Al:
>
>1. http://www.oehelp.com/oedef.aspx; then...
>
>2. http://www.oehelp.com/oelnk.aspx
>
>How long have you been running IE6 SP1 in WinME? How
long has this been a
>problem? Is MS Office or Outlook also installed?
>
>Did you install anything from Windows Update recently and
was VirusScan
>running during the install? Was OE or other IE windows?
>--
>~PA Bear
>
>
>Al Smith wrote:
>> Thanks for your response. Yes, these are ongoing
>> errors. No attempt to reinstall Win ME after IE6 SP1
>> upgrade. Running current VirusScan definitions, and
yes,
>> a full system scan has been run recently. AL SMITH
>>
>>
>> > -----Original Message-----
>> > Crossposted to WinME General NG.
>> >
>> > Is this a sudden, new error or an ongoing one, Al?
>> >
>> > Have you ever attempted to reinstall WinME after
having upgraded to IE6
>> > SP1?
>> >
>> > Have you a reliable and working anti-virus
application running on the
>> > machine with current definitions installed and have
you run a full
>> > system scan lately?
>> > --
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-Windows (IE/OE), AH-VSOP
>> >
>> > WinXP SP2: What's New for Internet Explorer and
Outlook Express
>> >
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx
>> >
>> > What You Should Know About Spyware
>> >
http://www.microsoft.com/athome/security/spyware/deviouss
oftware.mspx
>> >
>> > "There is no 'silver bullet' solution."
>> > http://go.microsoft.com/fwlink/?LinkId=33131
>> >
>> > Al Smith wrote:
>> > > In Win ME and upon attempt to access Outlook
Express from
>> > > the menu bar [New Message], the following error
message
>> > > is displayed: "iexplore has caused an error in
>> > > KRNL386.EXE" and closed. Also when accessing
[Read Me}
>> > > from the same menu bar icon, the following error
message
>> > > is displayed: "Msimn has caused an error in
USER.EXE" and
>> > > closes.
>> > >
>> > > Can anyone offer guidance to eliminate these errors
to
>> > > gain access to Outlook Express? Thanks !
>> >
>> > .
>
>.
>



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