Re: Backup/restore Outlook Express 6 Inbox and Sent Items files

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From: Bruce Hagen (Nospam_at_mymail.invalid)
Date: 10/04/04


Date: Sun, 3 Oct 2004 20:59:48 -0700

That diatribe is a little much for me, but this is an easy way to
transfer *everything* in OE to a new computer. Or to use as a regular
backup in case of a crash.

See:
http://insideoe.tomsterdam.com/backup/
And:
http://www.oehelp.com/OEBackup/Default.aspx

Bruce Hagen
   ~IB-CA~

"rcesteromd (remove this) @earthlink.net"
<anonymous@discussions.microsoft.com> wrote in message
news:3c3e01c4a9c4$6b503800$a601280a@phx.gbl...
> Hi, everyone, the following discussion is self-
> explanatory. Anyone experienced this before and have a
> workable solution? Will be forever grateful. -- Ray
> Following is the transcript of the chat with EarthLink
> OE6 support:
>>
>> rcesteromd@earthlink.net: Hi. My name is Ray. Have a
> new desktop computer
> and need help retrieving my inbox and sent items e-mail
> files from my old
> computer and transferring them to my new computer. I have
> tried using the OE
> Import/Export function, as well as the Windows File and
> Settings Transfer
> Wizard with no luck.
>> Kelli R.: Please give me a moment while I go through
> your inquiry.
>> rcesteromd@earthlink.net: My new computer does not
> recognize the .dbx
> files. I have copied them using the File and Settings
> Transfer Wizard to my
> old computer hard disk, then copied the files with
> Windows Explorer and
> burned them to a CD-ROM, but my new computer does not
> recognize them when I
> try to drag them to OE6. Both computers were running the
> same version of OE6
> and the files were made using OE6.
>> rcesteromd@earthlink.net: Do you have any bright ideas
> or some alternate
> step-by-step instructions you could e-mail me?
>> Kelli R.: Yes. I can email you.
>> rcesteromd@earthlink.net: I was able to copy and
> transfer the address
> book using OE Tools|Options|Maintenance|Store Folder
> option, but it is not
> working for the inbox and sent files.
>> rcesteromd@earthlink.net: Is there is another trick
> that may work? Check
> out what I have tried so that you don't send me the same
> thing. I was able
> to transfer the address book this way, but I can't get
> the new computer to
> recognize the .dbx files.
>> ] Kelli R.: You have to manually export them and then
> import.
>> rcesteromd@earthlink.net: Show me how. That is what I
> think I have been
> doing. Could you do that step by step like for a first
> grader, please?
>> rcesteromd@earthlink.net: Be aware that I cannot look
> at both computers
> simultaneously, since I only have one monitor and have to
> connect it to them
> one at a time.
>> rcesteromd@earthlink.net: I also could not stay on
> line with you while
> you walk me through, since I only have a single cable
> internet connection
> connected to my new computer.
>> Kelli R.: Kindly hold on for couple of minutes.
>> rcesteromd@earthlink.net: Sure. Thank you.
>> rcesteromd@earthlink.net: When I try to restore the
> files from the CD-ROM
> I keep getting an error message telling me that the files
> are being used by
> another program. It happens even if I first copy the
> files to the new
> computer's hard disk from the CD-ROM.
>> rcesteromd@earthlink.net: Unfortunately, the Inbox and
> Sent Items files
> are not kept on your server once they are opened and read
> from my main
> computer, however they do stay on the server if I use
> WebMail, is that
> correct?
>> Kelli R.: The problem is that the email program is
> already in use.
>> rcesteromd@earthlink.net: Not sure I understand that.
> You mean that OE is
> open? I have to open the program to import the files. Is
> there a way around
> that?
>> Kelli R.: Yes.
>> rcesteromd@earthlink.net: I get an error message
> telling me that my NEW
> current files are in use, but I would think that the ones
> on my CD ROM are
> not. However, is that what you mean?
>> Kelli R.: That is what I mean but if it should not
> create any problem.
>> Kelli R.: There must be some problem with the dbx
> files.
>> rcesteromd@earthlink.net: I have to agree, but I have
> followed the
> instructions for both methods to the letter. So, could
> you tell me how to
> retrieve the Inbox and Sent Items files, transfer them to
> a CD-ROM, and
> import them as .dbx files? Could I do that without having
> OE6 open in my new
> computer?
>> Kelli R.: Do you have the copy of them in the old
> computer?
>> rcesteromd@earthlink.net: Yes. I just can't use both
> machines
> simultaneously, but I can certainly still read the files
> in my old computer.
> All 340 MB of them between the two files.
>> rcesteromd@earthlink.net: The problem is how do I copy
> them to a transfer
> medium so that I can restore them in my new computer? I
> even deleted a lot
> of my old Inbox files and left just the ones for the past
> 12 months to make
> sure that the files would fit into a single 700-MB CD-ROM.
>> Kelli R.: Please copy the MailBox of Outlook Express
> in a floppy ie the
> path.
>> Kelli R.: The path of the MailBox of Outlook Express.
>> rcesteromd@earthlink.net: Could you tell me in what
> directory I will find
> a file called "MailBox"? And will that fit in a floppy?
>> rcesteromd@earthlink.net: I have a total of 340 MB to
> transfer if I add
> together the inbox and sent items files.
>> Kelli R.: Do them bit by bit so that you can transfer
> them.
>> Kelli R.: Otherwise copy them to the CD and try once
> again.
>> rcesteromd@earthlink.net: At 1.4 MB per floppy, I will
> die from old age
> before I am done. Why can't I burn them to a CD-R? They
> should fit in a 700
> MB CD, right?
>> Kelli R.: That is what I have suggested you above.
>> rcesteromd@earthlink.net: Please explain where I find
> a file called OE
> Mailbox.
>> rcesteromd@earthlink.net: Be aware that I have burned
> to a CD several
> times, get the same error message telling me that
> the .dbx files are being
> used by another program when they are not.
>> Kelli R.: Please search for dbx files.
>> Kelli R.: Then you will know the directory in which
> they are present.
>> rcesteromd@earthlink.net: I did. That is where I
> copied them from to the
> CD-R.
>> Kelli R.: That is the same procedure you have to
> follow.
>> rcesteromd@earthlink.net: Okay. Tried that. That is
> how I got to the
> "files are in use by another program" problem. Can't find
> a solution.
>> Kelli R.: I suggest you to once again try that and see.
>> rcesteromd@earthlink.net: Here is what I have done: I
> searched for all
> the *dbx files, found the current ones on my old
> computer, copied them to
> the old HD, then copied them to a CD-R on my old
> computer, then opened the
> CD in my new computer, copied the files to my new
> computer HD, and tried to
> import them. That is where I find the problem. And I have
> done it over and
> over again with no luck. Any other suggestions?
>> rcesteromd@earthlink.net: I also tried to import them
> directly from the
> CD drive on my new computer without copying them to the
> new HD with no luck.
> It's very frustrating and was hoping you had a solution.
> I have done this
> several times with the same result.
>> Kelli R.: There must be a problem with Outlook
> Express. I suggest you to
> contact Microsoft.
>> rcesteromd@earthlink.net: I guess that is next. Thanks
> again for trying.
>> rcesteromd@earthlink.net: Could you send me a
> transcript of this
> discussion?
>> Kelli R.: Sure. I will send a copy of this discussion.
>> EarthLink LiveChat.
> Thankyouthankyouthankyou to anyone that can help me with
> this one. -- Ray
>



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