Re: Outlook Express wont download pop3 mail on specific PC

From: PA Bear (PABear_at_mvps.org)
Date: 10/03/04 

Date: Sun, 3 Oct 2004 03:45:33 -0400

Inline:

Dave Smithz wrote:
> I am still having problems downloading pop3 emails using Outlook Express
> on
> a particular PC on a clients network.

On a network, you say? Is this an in-house mailserver? Are all users
sharing a common "store" on the server or another machine on the network?

> This particular PC is set up exactly the same as other PC's on the network
> but it will just not send emails giving an "unknown error".

Are they all Win2K machines?

On the problem Win2K machine, Copy/paste the following line into an IE
Addressbar, click on GO, then copy/paste the results into your reply:

    javascript:navigator.appMinorVersion

On another Win2K machine, do the same and post those results, too.

> ...As an experiment
> I tried to install Outlook but this had exactly the same problem. I ran
> Adaware

Ad-aware SE v1.05 (core), configured per Post #2 in this thread
http://forum.aumha.org/viewtopic.php?t=5877, after seeking/installing
available updates, using Custom Scan option?

> I done a virus scan (I did find three viruses but they have now
> been removed)

What were they? What AV app did you use to run the scan? Did you seek and
install updated definitions before scanning? Did you enable 'Show Hidden
Files' and then run in Safe Mode?

> ...I tried to disable many start up programs (did not have
> msconfig on Win 2000 so used a program I found on the internet which does
> the same). I run a scan registry program (regcleaner) and lots of other
> maintenance tasks.
>
> I also run a program called HijackThis and removed all things I did not
> like
> the look of.

Bad idea. How did you determine which ones you "did not like the look of"?
Did you run HT in Safe Mode, after enabling 'Show Hidden Files'? Did you
post your log to http://forums.spywareinfo.com/,
http://forum.aumha.org/viewforum.php?f=30 or another proper forum? Did an
expert at the forum review you log, give you suggestions on what to remove
and then confirm that a new HT log created after "fixing" problems was
"clean"?

If you did not do all of the above (and then some), you can *not* rule out
the presence of hijackware or Trojans on the system.

Help with Hijackware
http://aumha.org/a/parasite.htm
   http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

> ...But I cannot shake this problem. Note that down the bottom of
> Outlook Express I still have this "Wanadoo" search section (like a web
> page
> in the bottom window above status bar) and it still won't let me send
> emails, although I can receive them.

Is Wanadoo their ISP? Are you sending from a name@wanadoo.xxx (or
name@freeserve.com) mail account?

> I left the client telling him they needed to re-install windows and they
> are
> going to do this, but at the back of my mind this is bugging me. I want to
> know why I could un or where I could look to try and fix this problem.

See above. 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
OP:
<paste>
I was at a client site setting up there different Pop3 email accounts.
BEfore my visit they had one PC which would pick up all the email for each
different email box but I changed this around so that the different accounts
would go to the different individuals PC's. However, on one of the PC's,
when I enetered the exact same username and details, it would always say
that an "unkown error" had occured and would let me send any emails although
it would seem to check if any were on the server.
When I tried the same details on the original PC it worked fine, but then
putting the same details into this specific PC would always cause Outlook
Express not to send any emails with the "unknown error" error.
One other thing I did note that occasionally when I closed Outlook Express
it would then give a memory address
</paste>

Relevant Pages

  • Outlook rules puzzle for clever people....help please!
    ... With Network A, I can only access emails while physically in the office. ... It is trivially easy to do this on Hetwork A, by configuring an Outlook ... rule on Network B to redirect or forward all messages to Network A. ...
    (microsoft.public.outlook)
  • Re: Im sure glad I didnt buy a Mac Mini!
    ... I do not have a problem sending UTF-8 to anybody at all. ... It's only a problem that affects people who use Outlook and who also get ... which is merely an application running on Windows. ... emails from maccies are not using old versions of Outlook. ...
    (comp.sys.mac.advocacy)
  • Re: Primary user login problems
    ... I have a user that runs 3 emails off the one machine. ... futzing) what happens is when he reconnects to the network as the ... thought it was outlook asking but I linked it to the synchronization) ... Offline Files in Windows has nothing to do with Offline ...
    (microsoft.public.windows.server.sbs)
  • Re: Is Exchange server what I need?
    ... MS Outlook from my Computer A through the LAN Network. ... send and receive emails. ... a PST file you can configure Outlook on your PC the same way and then, ...
    (microsoft.public.exchange.setup)
  • Re: Outlook rules puzzle for clever people....help please!
    ... Author - The Lawyer's Guide to Microsoft Outlook 2007: ... With Network B, I can access emails from any physical ... >> redirect them as I know from experience that a redirect rule will ...
    (microsoft.public.outlook)
Loading