Re: OE6 VERY slow
From: Bruce Hagen (Nospam_at_mymail.invalid)
Date: 10/01/04
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Date: Thu, 30 Sep 2004 23:17:53 -0700
I just clicked on the one I sent you, and it opened.
Here's the whole rip, but links wont work.
--
Bruce Hagen
~IB-CA~
There are several different problems that can affect performance in
OE. Many of them display very similar symptoms. If your are
experiencing slow performance, begin with the problem here that best
describes the symptoms you are seeing. It is possible that you have
more than one issue to resolve to get OE back in top shape.
a.. OE very slow when starting, but everything else normal
b.. OE very slow when starting, and Internet Explorer forms slow
c.. OE very slow when working in a news account
d.. OE slow to open, slow to switch mail folders, slow in
everything
e.. OE gradually slows down
f.. OE won't even start
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OE very slow when starting, but everything else normal
The usual cause is a missing or corrupt "Imagehlp.dll" in
C:\Windows\System. Without this file, OE will be very slow to open,
although usually nothing else is affected. If you uninstall a version
of McAfee VirusScan and then install a later version without first
restarting your computer, the McAfee install routine will delete
"Imagehlp.dll" by mistake. You can either extract this file from your
Win98 CDROM (using Start| Run, SFC.EXE, Extract a single file), or
from your IE5/6 setup files using a command line at the setup folder
like this:
extract win98_32.cab /a Imagehlp.dll
On some systems, it is found in win98_26.cab. For IE5 users on
Win95/NT, it is found in setup295.cab.
Another cause of slow starts is opening OE at its home page, rather
than the Inbox. Because that page is an HTML file, it is usually
slower to display than is the Inbox. Click Tools| Options and place a
check mark for "When starting, go directly to my Inbox folder."
On the other hand, this might also cause the problem if the Inbox is
very large. The Inbox is a very active folder, and I strongly
recommend that you not use it to store messages. Create subfolders
and move messages into them as soon as possible so that the Inbox
stays small.
Leaving the Preview Pane open in combination with opening directly to
the Inbox can result in a slower startup. You can turn the Preview
Pane off under View| Layout, or add the Preview button to the OE
toolbar to toggle the pane on and off with a single click.
Sometimes removing or disabling Windows (or MSN) Messenger causes OE
to open slowly. This will shown by an entry in the system error log:
The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register
with DCOM within the required timeout. To fix this, open Regedit and
navigate to this key:
HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\InProcServer32
In the right-hand pane, double-click on the (Default) value and
delete whatever is entered there, leaving it blank. Click OK. Now
perform exactly the same step with the key directly underneath,
namely
HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\LocalServer32
Once both (Default) values are empty, OE will open normally.
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OE very slow when starting, and Internet Explorer forms slow
This is an indication of missing or corrupt settings or files for the
Protected Storage Service. This is a Windows service that allows you
to save passwords for your Identities. This MS Knowledge Base article
describes the problem and gives several possible solutions:
Q251787 - Delayed Response When Editing Internet Explorer Forms and
Outlook Express May Take a Long Time to Start
If the suggestions in the KB article do not solve the problem, you
might also need to replace the Protected Storage files.
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OE very slow when working in a news account
The usual cause is a very large local file with many news headers,
even if marked as read and hidden from view. When you notice a group
getting slower, it's time to clean up your newsgroups and compact
your folders.
If the performance is slow when first opening a newsgroup, and when
switching between newsgroups, it could be because the news account
has a very large number of newsgroups. This is seldom a problem on
systems with lots of memory, or on accounts with less than 25,000 or
so newsgroups. If you suspect this is your problem, you can try my
workaround.
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OE slow to open, slow to switch mail folders, slow in everything
This could be caused by a bloated Folders.dbx file. Compact your
folders to see if performance improves. If not, run Scan Disk
followed by Disk Defragmenter. If performance is still slow, rename
or delete Folders.dbx. Please read the consequences of doing this
first.
Another possible source is a corrupt or missing Protected Storage
Service.
Replace the Protected Storage Service (Pstore)
This procedure applies only to Windows95 and Windows98.
1.. Close Outlook Express, the Windows Address Book and all IE
browser windows.
2.. Create a new folder by right-clicking a blank spot on your
desktop and name it Pstore. Double-click the Pstore folder to open
it.
3.. Open Windows Explorer and navigate to C:\Windows\System.
4.. Move the following 4 files to the Pstore folder:
psbase.dll
pstorec.dll
pstorerc.dll
pstores.exe
5.. Extract new copies of the 4 files and place them in
C:\Windows\System.
If you are using the original Win98 version of IE5.0, click
Start| Run and type without quotes "SFC". Click "Extract one file
from installation disk" and enter the name of the file. Extract all 4
files to C:\Windows\System, using the Win98 CD-ROM as the source.
If you are using any other version of IE5, including IE5.01 and
IE5.5, you will need to extract the files from the Windows Update
Setup Files directory which contains the CAB files for IE5 or IE5.5.
You can do this by opening a DOS window on the proper directory and
typing the following commands. (Note that if you are using a CDROM as
the source for the CAB files, you must first copy "ie_s4.cab" and
"ie_s5.cab" to your hard disk, and extract from there).
extract /a ie_s4.cab ie_4.cab
extract /a ie_s4.cab ie_5.cab
extract /a ie_4.cab ps*.*
Since the ie_4.cab and ie_5.cab are not normally in the setup
folder outside of their "containers", I suggest you now delete them
using these:
delete ie_4.cab
delete ie_5.cab
Under Win98, you can also open the cab files directly to extract
the files, or you can use Winzip and similar programs under any
version of Windows. However in that case you will need to open
ie_s4.cab, and then open the ie_4.cab that it contains in order to
extract the files. On some versions of IE5.5, only 3 of the files are
in ie_4.cab. In that case, you must also open the ie_s5.cab, open the
contained ie_5.cab and then extract the final pstore file.
6.. Restart your computer immediately.
Special thanks to Kyle Brant for helping me with the intricacies of
extracting files from CABs within CABs.
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------------------------------------------------------------------------------
OE gradually slows down
This is almost always a sign of folders in need of compaction
and/or a defragmented disk. Clean up your newsgroups, compact your
folders, then run Disk Defragmenter (Start| Programs| Accessories|
System Tools).
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OE won't even start
This is usually caused by corruption in the Identities registry
keys. Open Regedit and export the entire HKCU\Identities key, then
delete it. Double-click the saved *.reg file you exported and then
try opening OE. If OE still fails to open, export each sub key
HKCU\Identities\{GUID} sub-key to its own *.reg file, then delete the
entire HKCU\Identities key again. Double-click each of the GUID *.reg
files and then Open OE. The New Account wizard will begin, but just
click cancel, as you are going to bypass this first default Identity.
Click File| Identities| Manage Identities and try switching to your
old Identity. If this is successful, you can then delete the new
empty Identity from the Manage Identities dialogue. If this fails
and OE will still not start, you will have to again delete the
HKCU\Identities key, open OE, set up a new Identity and import your
mail folders from the previous Identity. More information, including
detailed instructions, can be found in the MS Knowledge Base article
Cannot Start Outlook Express .
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<anonymous@discussions.microsoft.com> wrote in message
news:1f2f01c4a77b$a6aa6f60$a401280a@phx.gbl...
> Bruce - link is dead
>
>
>>-----Original Message-----
>>First, do a Defrag. If there is no improvement, see
> these sites:
>>http://insideoe.tomsterdam.com/problems/performance.htm
>>--
>>
- Next message: Edward W. Thompson: "Re: Blaster Fix"
- Previous message: Edward W. Thompson: "Re: Blaster Fix"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: OE6 VERY slow"
- Next in thread: Jim Byrd: "Re: OE6 VERY slow"
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