Re: OE Outbox fails after SP2 wireless cable

From: Sir Andrew (Andrew_at_discussions.microsoft.com)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 16:09:12 -0700

Hi Bruce,
Thanks for your reply. My apologies for the delay, I've been out of town and
away from my desktop computer, so I'm just returning to my frustration and
attempts to improve on it.

I tried both of your suggestions, neither of which made a difference.
I had previously been using OE with XP SP1 and AOL dial-up, with Norton AV.
(NO problems at all, even with Norton AV set to scan emails in/out).

I then installed a Linksys wireless gateway (combo cable modem/router) and a
wireless pci adapter for my desktop computer.
I activated my high-speed internet connection (cable).
And, in short order, 'windows update' downloaded and installed SP2.

I can't recall for certain, because everything installed so closely
together, but I may have been able to use OE with high-speed connection prior
to SP2 (not sure).
I had a variety of problems seemingly resulting from SP2, so I uninstalled
it, then went to microsoft's site and downloaded/re-installed SP1 and current
updates up to but not including SP2. Most problems went away, but OE outbox
failure remains.

I did have to activate 'passive transfer' mode in order to use WS_FTP Pro
with the Linksys gateway, and I also checked a box on a list somewhere to
make WS_FTP an exception to the Linksys firewall (presumably to allow file
uploads). I don't remember where that list was, but I'm going to look again
and see if there's a check box for OE.

I'm only using the Linksys hardware firewall (not Window's), in order to
avoid multiple-firewall conflicts.

I suspect (in this order) that
1) SP2 wrecked my OE. Shall I re-install OE, or is there a way to restore
the existing installation? I'm reluctant to re-install unless I can preserve
my email and contacts.
2) The hardware firewall in my Linksys gateway is restricting outgoing email
from OE. If so, I'll have to track down the corrective settings.

Thanks for any additional input. It's frustrating when technology doesn't do
what it's supposed to, but encouraging when people show compassion!
Sir Andrew

"Bruce Hagen" wrote:

> This particular error has different fixes for different people.
>
> First thing to try is to turn off e-mail scanning in your A/V. You
> are still protected.
>
> Then : Go to Tools>Accounts>Mail>Properties>Servers Tab. Under
> *Outgoing mail server*, check the box for My server requires
> authentication. Next, click the Settings button and insert your user
> name, {everything before the @ in your address} and enter the
> password.
>
> There are more possibilities, but if these ideas don't work, keep
> checking back for another suggestion.
> --
> Bruce Hagen
> ~IB-CA~
>
>
>
> "Sir Andrew" <Sir Andrew@discussions.microsoft.com> wrote in message
> news:91496C86-D116-4B5B-8F4A-FAF48E168D84@microsoft.com...
> >I just installed Cox cable via a wireless router.
> > I also installed the new XP SP2 service pak.
> > Now, Outlook Express will not send email from the Outbox (although
> > it seems
> > to receive incoming mail without problems).
> > Instead, I get this error msg:
> > (Under Errors Tab)
> > The connection to the server has failed. Account: 'MVP Webhead',
> > Server:
> > 'mvptheater.org', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> > Error:
> > 10060, Error Number: 0x800CCC0E
> >
> > (Under Tasks Tab)
> > Tasks: Send 1 message using "MVP Webhead".
> > Status: Failed
> > Connection: Local Area Network
> >
> > Incidentally, I deleted the Outbox.dbx just for fun. Didn't solve
> > problem.
> > I've also turned off the new Windows XP SP2 security center
> > firewall,
> > letting the gateway firewall stand solo.
> > I'm wondering, is there an exclusion I need to add somewhere, or
> > something
> > else I need to turn off, or what???!!!
> >
> > Thanks for helping me stop banging my head against the monitor...
>
>
>

Relevant Pages

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