Re: OE Outbox fails after SP2 wireless cable

From: Sir Andrew (Andrew_at_discussions.microsoft.com)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 15:41:40 -0700

Bruce,
I appreciate your post. My apologies for the delay, I went out of town and
was away from my computer, so I'm just now re-visiting my frustration and
following up.
I tried your suggestions, neither of which seems to have solved the problem.

I can tell you that I was previously using OE with XP SP1 and Norton AV (NO
problems, even with email scan activated at that time).
I then installed a Linksys wireless gateway (combo cable modem/router) and
wireless pci adapter for desktop computer. And, 'windows update' followed
that shortly with an SP2 download and install.

I had a variety of problems that seemed to result from SP2, so I uninstalled
it. Then I went back to microsoft's site and re-downloaded/installed SP1 and
current updates up to but not including SP2. Most problems went away, but OE
outbox failure remains.

So, I suspect (in this order) that
1) SP2 wrecked my OE -- shall I re-download and install OE, or is there a
way to restore OE? I'm reluctant to re-install OE unless I can preserve my
existing email and contacts.
2) The hardware firewall (or some other conflict) in my linksys gateway is
restricting outgoing email sends from OE.
I do know that I had to activate 'passive' transfers to use WS_FTP Pro w/
the new linksys gateway, and I also checked a box somewhere that listed
WS_FTP Pro as an exception for the firewall (presumably to allow it to upload
files). I haven't been able to find that 'exceptions list' since, but I think
it must be linksys related and I'm about to look again...

I appreciate any suggestions you may have. It's frustrating when technology
doesn't do what it's supposed to, but encouraging when people demonstrate
compassion!
Sir Andrew
"Bruce Hagen" wrote:

> This particular error has different fixes for different people.
>
> First thing to try is to turn off e-mail scanning in your A/V. You
> are still protected.
>
> Then : Go to Tools>Accounts>Mail>Properties>Servers Tab. Under
> *Outgoing mail server*, check the box for My server requires
> authentication. Next, click the Settings button and insert your user
> name, {everything before the @ in your address} and enter the
> password.
>
> There are more possibilities, but if these ideas don't work, keep
> checking back for another suggestion.
> --
> Bruce Hagen
> ~IB-CA~
>
>
>
> "Sir Andrew" <Sir Andrew@discussions.microsoft.com> wrote in message
> news:91496C86-D116-4B5B-8F4A-FAF48E168D84@microsoft.com...
> >I just installed Cox cable via a wireless router.
> > I also installed the new XP SP2 service pak.
> > Now, Outlook Express will not send email from the Outbox (although
> > it seems
> > to receive incoming mail without problems).
> > Instead, I get this error msg:
> > (Under Errors Tab)
> > The connection to the server has failed. Account: 'MVP Webhead',
> > Server:
> > 'mvptheater.org', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> > Error:
> > 10060, Error Number: 0x800CCC0E
> >
> > (Under Tasks Tab)
> > Tasks: Send 1 message using "MVP Webhead".
> > Status: Failed
> > Connection: Local Area Network
> >
> > Incidentally, I deleted the Outbox.dbx just for fun. Didn't solve
> > problem.
> > I've also turned off the new Windows XP SP2 security center
> > firewall,
> > letting the gateway firewall stand solo.
> > I'm wondering, is there an exclusion I need to add somewhere, or
> > something
> > else I need to turn off, or what???!!!
> >
> > Thanks for helping me stop banging my head against the monitor...
>
>
>