Re: Cannot Receive Mail with LONG Message-ID
From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 09/18/04
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Date: Sat, 18 Sep 2004 16:17:42 -0700
I'm at a loss as to why they brought up MAPI. That applies to another program trying to
Send Messages (Simple or Full MAPI) or access received messages (Full MAPI only). It
shouldn't have anything to do with your problem.
One other possible problem is a corrupted Inbox. That can make messages disappear.
For a corrupted Inbox (OE5+):
- Close Outlook Express
- Rename the file Inbox.dbx to Inboxold.dbx You can use Start, Find (or Search), Files or
Folders, Inbox.dbx to find it. On Win2000 you need enable the display of Hidden or System
files in the folder options and XP you need to use the advanced options to find Hidden or
System files.
- Open Outlook Express again.
- It will create a new empty Inbox.
- The following program may be able to recover some of the messages from the Inboxold.dbx
file.
DBXtract - http://www.oehelp.com/DBXtract/Default.aspx
- You can then open OE and select the Inbox and drag the recovered EML files back into it.
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "John Ciccone" <johnrc@NOSPAMsympatico.ca> wrote in message news:uw2mlUZnEHA.2616@tk2msftngp13.phx.gbl... > Michael, I very much appreciate your time and information! I'll delete the > POP3UIDL.DBX file and see if it helps. I'm skeptical about mail from these > two senders though... same thing happens on three different computers. > > I've rechecked and Message Rules only move messages to designated folders. > Options were set to leave message on the server, but to remove after 14 > days. I've deleted the latter instruction. > > FYI, I spent a good hour on the phone with MS who ended up setting > themselves up as me and trying to dl the email. They were able to, but > received an error message each time. Their conclusion was that the email was > being 'corrupted' somewhere along the line and that since OE is not "full > MAPI" (able to repair corrupt messages, and instead uses "Stub MAPI") that > I'll likely continue to have these problems. "Case Status: Closed Not > Resolved". > > Bit of a drag. Guess I'm being told that that's the way it is... OE *is* > getting email, so I shouldn't expect anything more. Who knows how many > messages I never received. I don't know what MS considers important enough > to pursue and rectify. > > Best regards, > John > > "Michael Santovec" <michael_santovec@prodigy.net> wrote in message > news:ONUQdLSnEHA.608@TK2MSFTNGP09.phx.gbl... >> In the log, [tx] indicates commands sent from OE to the mail server, [rx] > responses from >> the server. >> >> If OE sends a DELE command following an UIDL command, that indicates that > OE has >> previously downloaded the message and your settings in Tools, Accounts, > Mail, Properties, >> Advanced to delete messages. >> >> A DELE following a TOP command indicates that you have a message rule with > an action of >> Delete from Server. >> >> A DELE following a RETR command indicates a successful download without > the option to >> leave messages on the server. >> >> The POP3UIDL.DBX (OE5+) file might be corrupted. This is used to track > previously >> downloaded messages when you leave messages on a POP3 server (Tools, > Accounts, Mail, >> Properties, Advanced). Delete the file with Outlook Express or Internet > Mail closed. (On >> Win2000 you need enable the display of Hidden or System files in the > folder options and XP >> you need to use the advanced options to find Hidden or System files.) The > next time all >> mail on the server will be downloaded. But after that the file should > function correctly >> again. >> >> Or the issue might be that you have a message rule or Block Sender match > that caused the >> message to be deleted on a previous download. >> >> >> -- >> >> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm >> >> >> "John Ciccone" <johnrc@NOSPAMsympatico.ca> wrote in message >> news:uCU6XnLnEHA.3428@TK2MSFTNGP11.phx.gbl... >> > Thanks, Michael. I might be getting closer... the Pop3.log shows that > the >> > second message (the one with the long Message-ID) is being deleted. But > I >> > don't know why. I can't really find a setting that could cause this. >> > >> > I've pasted the relevant part of the log below. I noticed that the >> > Message-ID is cut off (not the entire string is shown). Does it mean >> > anything? I wonder why OE would decide to delete the second of two > messages? >> > (see "DELE 2" below) >> > >> > I've replaced certain characters with the ~ tilde character below: >> > >> > --- <snip> --- >> > POP3: 09:04:56 [tx] PASS *** >> > POP3: 09:04:57 [rx] +OK 2 messages ready for john in >> > /home/copy/c~~~~~~~~mv-mail/john >> > POP3: 09:04:57 [tx] STAT >> > POP3: 09:04:57 [rx] +OK 2 35054 >> > POP3: 09:04:57 [tx] LIST >> > POP3: 09:04:57 [rx] +OK 2 messages; msg# and size (in octets) for > undeleted >> > messages: >> > POP3: 09:04:57 [rx] 1 26831 >> > POP3: 09:04:57 [rx] 2 8223 >> > POP3: 09:04:57 [rx] . >> > POP3: 09:04:57 [tx] UIDL 1 >> > POP3: 09:04:57 [rx] +OK 1 <0004~~~~~~~d$a3d53230$6~~~~~~0@john> >> > POP3: 09:04:57 [tx] UIDL >> > POP3: 09:04:57 [rx] +OK 2 messages; msg# and message ID for undeleted >> > messages: >> > POP3: 09:04:58 [rx] 1 <0004~~~~~~~d$a3d53230$6~~~~~~0@john> >> > POP3: 09:04:58 [rx] 2 >> > <!~!UEN~~~~~~DkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAA73F~~~~~~~~~~J/AYMXFbc >> > POP3: 09:04:58 [rx] . >> > POP3: 09:04:58 [tx] DELE 2 >> > POP3: 09:04:58 [rx] +OK message 2 marked for deletion >> > POP3: 09:04:58 [tx] QUIT >> > --- <snip> --- >> > >> > Regarding your other questions: >> > - OE is not giving any messages at all; >> > - Set to leave messages on the server; >> > - Disabling Norton antivirus doesn't affect things. >> > > > >
- Next message: Michael Santovec: "Re: Cookies"
- Previous message: ADFC: "Re: Unable to open links in an e-mail message"
- In reply to: John Ciccone: "Re: Cannot Receive Mail with LONG Message-ID"
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