Re: Help! - "shift and delete" option is not working for me in OE6

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From: Steve Cochran (scochran_at_oehelp.com)
Date: 09/15/04 

Date: Wed, 15 Sep 2004 07:05:11 -0400

You can try it. You might run a defrag first just to see if that might fix
it.

How to Reinstall or Repair Internet Explorer and Outlook Express
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378

Disable any antivirus software prior to installing.

cheers,

steve

"AlisonB" <alison.broadley@ntlworld.com> wrote in message
news:1ddfc1e7.0409141053.30e78bc1@posting.google.com...
> Sorry to say that it didn't work - any other ideas? Do you think I
> should reinstall OE6?
>
> Kind regards,
>
> Alison
> "Steve Cochran" <scochran@oehelp.com> wrote in message
news:<#a72B1ylEHA.3536@TK2MSFTNGP12.phx.gbl>...
> > Set up a new Identity via File | Identities and see if its fixed in that
> > identity. If so, then use File | Import | Messages to get the messages
from
> > the older identity.
> >
> > steve
> >
> > "AlisonB" <alison.broadley@ntlworld.com> wrote in message
> > news:1ddfc1e7.0409091055.2c08e915@posting.google.com...
> > > Hi,
> > >
> > > It doesn't work in other folders either - any other ideas?
> > >
> > > Kind regards,
> > >
> > > Alison
> > >
> > > "Steve Cochran" <scochran@oehelp.com> wrote in message
> > news:<#jQNSFalEHA.2020@TK2MSFTNGP09.phx.gbl>...
> > > > Test it in other folders. It should work. If it doesn't work for
just
> > one
> > > > folder then the folder is likely corrupt and you should move all the
> > > > messages out of it and then delete it.
> > > >
> > > > steve
> > > >
> > > > "AlisonB" <alison.broadley@ntlworld.com> wrote in message
> > > > news:1ddfc1e7.0409072324.5c427db6@posting.google.com...
> > > > > I have OE6 installed on my new laptop. I have Outlook 2002
installed
> > > > > on my desktop PC. When using Outlook 2002 if I want to
permanently
> > > > > delete a message instead of moving it to the deleted items folder,
I
> > > > > press shift and delete. When I try this with OE6 nothing happens.
I
> > > > > have to press delete, then go to the deleted items folder and
press
> > > > > delete again.
> > > > >
> > > > > Any ideas why the "shift and delete" option is not working for me
in
> > > > > OE6?
> > > > >
> > > > > Kind regards,
> > > > >
> > > > > Alison

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