Re: XPSP 2 upgrade, now OE does not work, Messages:

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: PA Bear (PABear_at_mvps.org)
Date: 09/14/04


Date: Tue, 14 Sep 2004 02:46:19 -0400

Try the Hotmail account in a new Named Identity, P, but 99% of the time
those errors denote problems on Hotmail's end.

Has the account ever worked in OE?

Is it a Hotmail (name@hotmail.com) account or an MSN (name@msn.com) account?

Sometimes when others get this error they find their ISP started using a
"transparent proxy server" which does not support WebDAV. See this archived
thread: http://snurl.com/1vxy.

Make certain your time, date, and /time zone/ settings are correct.

IE6 SP2: Tools>Internet Options>Privacy>Sites> type in

    hotmail.com

and Allow All Cookies for each domain.

How to Manage Cookies (IE6)
http://support.microsoft.com/?kbid=283185

How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
(MSN/Hotmail and .NET Passport should be treated as Secure Sites)
http://support.microsoft.com/?kbid=870700

Troubleshooting Windows Firewall settings in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=875357

Temporarily disable your firewall, any "system" tools (NSW, NIS, anything by
Norton or McAfee) and pop-up/ad blockers to see if they're interfering.

How do you connect? Is the machine on a network? Related URLs (MTU
values):

    http://support.microsoft.com/?kbid=250663
    http://support.microsoft.com/?kbid=315008

IE Tools>Internet Options>Advanced>HTTP 1.1>toggle between the two options.

IE Tools>Internet Options>Security>[zone in which OE runs (should be
Restricted Sites)]>Custom Level>User Authentication>Logon>toggle between
Anonymous Logon, Automatic Logon with Current Username and Password, and
Prompt for user name and password. (Anonymous Logon & Prompt for... both
work for me, but YMMV)

Resetting either or both of the above Tabs to the defaults might help, too.

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
AumHa Forums
http://forum.aumha.org
P wrote:
> An unknown error has occurred. Account: 'xxxxxxx', Server:
> 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail,
> Server Response: 'Redirected', Port: 0, Secure(SSL): No, Error Number:
> 0x80004005
>
> Unable to poll for new messages on your HTTP server.  Account: 'xxxxxxx',
> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL): No, Error
> Number: 0x80004005
>
> I've:
>
> Turned off all firewalls: XP, Zone Alarm, AntiVirus, no luck.  I wonder
> about the 'Redirected' comment.
>
> IE works fine, XP works fine, no event messages. btw, Using OE for this
> newsgroup, no issues
>
> Any ideas?
> Thanks! 


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