Re: Clicking on Microsft On Line Support mysteriosuly opens an old ISP site not Microsoft

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: DGuess (majik_at_mindspring.oops)
Date: 09/12/04 

Date: Sun, 12 Sep 2004 12:38:51 -0500

When you started with that old ISP, did they give you software to install?
Probably so and it's been branded which is common because they used the
Internet Explorer Administration Kit to personalize IE an OE among other
things.

To change this to http://support.microsoft.com/ open regedit (START |
 Run )

Now, do a search (Edit | Find) for the old ISP's link and replace it with
the above.

"The Silver Fox" <KevinNoSpam@aol.com> wrote in message
news:eiBFxjOmEHA.2020@TK2MSFTNGP09.phx.gbl...
After installing SP2 to Internet Explorer 6 / Outlook Express I find a
strange phenomenon. With Outlook Express running, I click the following
path: Help -> Microsoft on the Web -> On Line Support

Now, bizarrely, instead of taking me to Microsoft on the Web, I find the web
site of an old ISP automatically opens up.The ISP is WWW.Wanadoo.com .

Any suggestions how I can stop this happening would be much appreciated.

Thank you
Kevin Butler

Relevant Pages

  • Re: Whats erasing my OE 6.0 mail & newsgroup accounts?
    ... OK - Bear - answering under each question: ... ISP= Cox.net - Wichita, KS - no Cox software installed. ... Did you install any of ... I re-established my ISP mail accounts with the unfamiliar server names & ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Connectivity, but cant browse or send/receive
    ... Disable the service or uninstall the program. ... >I spoke with my ISP several times in the last week. ... >My ISP suspects it's probably spyware. ... >software and updates to install. ...
    (microsoft.public.windows.inetexplorer.ie6.setup)
  • Re: Connectivity, but cant browse or send/receive
    ... I spoke with my ISP several times in the last week. ... because I still have an active connection. ... My ISP suspects it's probably spyware. ... software and updates to install. ...
    (microsoft.public.windows.inetexplorer.ie6.setup)
  • Re: I.E. question for a friend
    ... install the Google toolbar and try it. ... > A friend is able to get and send e-mails but when she tries to ... > anything on the internet (Internet Explorer, from her homepage, or any ... The ISP recently did a lot of upgrading work and told their ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Probes on Port 135 and 445 continue
    ... >about it, and you have to believe you need it, to install it. ... >was a MAC. ... and the ISP was going to shut them off due to a massive SMTP ... That would go a long way in knocking back spam. ...
    (comp.security.unix)