Re: Duplicate emails received in OE6

From: Michael Santovec (michael_santovec_at_prodigy.net)
Date: 09/08/04


Date: Wed, 8 Sep 2004 10:50:32 -0700

If you never complete downloading all the existing e-mail messages from a POP3 mail
server, the next time it will start over from the beginning and send the messages that you
may already have. This is by design of the POP3 mail protocol. As a fail safe, the server
always assumes on a lost connection that the mail client crashed and lost all messages
from that download.

Some possible causes of problems downloading mail messages:

- You may have a very large message to download, or one that is causing problems for your
mail program. You may be able to use Telnet to look at your server mail box and
optionally get rid of any problem message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_santovec/pop3telnet.htm
Or your mail service may offer a web interface that would allow you to delete the problem
message. If not, you might be able to use http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).

- The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be corrupted. This is
used to track previously downloaded messages when you leave messages on a POP3 server
(Tools, Accounts, Mail, Properties, Advanced). However, the file gets updated even if you
aren't leaving messages on the server. Delete the file with Outlook Express or Internet
Mail closed. (On Win2000 you need enable the display of Hidden or System files in the
folder options and XP you need to use the advanced options to find Hidden or System
files.) The next time all mail on the server will be downloaded. But after that the file
should function correctly again.

- The POP3 mail server is having problems.

- Anti-virus program scanning e-mail as it downloads. Increasing the Server Timeout at
Tools, Accounts, Mail, Properties, Advanced might help. Or you may need to disable the
anti-virus software from scanning e-mail.

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Roxcy" <anonymous@discussions.microsoft.com> wrote in message
news:7c5c01c49540$0ab339e0$a501280a@phx.gbl...
> The messages are downloading each and every time OE is
> started after rebooting.  I am running Win XP sp2
> >-----Original Message-----
> >Are you seeing the message download or are they just
> there next time you start OE?
> >
> >If they are just there, you could have a corrupted Inbox
> folder.
> >
> >- Create a new mail folder (e.g. Mytemp)
> >- Copy (not Move) the existing Inbox messages to the new
> mail folder (Mytemp)
> >- Close Outlook Express
> >- Locate the files Inbox.mbx and Inbox.idx (OE4) or
> Inbox.dbx (OE5+) in the mail directory
> >and delete them.  You can use Start, Find (or Search),
> Files or Folders, Inbox.??x to find
> >them.   On Win2000 you need enable the display of Hidden
> or System files in the folder
> >options and XP you need to use the advanced options to
> find Hidden or System files.
> >- Open Outlook Express again.
> >- It will create a new empty Inbox.  Copy the messages
> back from the Mytemp folder.  You
> >can now delete the Mytemp folder.
> >
> >
> >-- 
> >
> >Mike -
> http://pages.prodigy.net/michael_santovec/techhelp.htm
> >
> >
> >"Roxc y" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:790e01c49510$e111ec00$a501280a@phx.gbl...
> >> Thanks for the information.  I tried it and,
> >> unfortunately, it didn't work.  Are there any other
> steps
> >> that I might try, like reinstalling OE?
> >> >-----Original Message-----
> >> >POP3 mail:
> >>
> http://insideoe.tomsterdam.com/problems/bugs.htm#pop3uidl
> >> >
> >> >HTTP (Hotmail) and IMAP:
> >> http://insideoe.tomsterdam.com/faqs/why.htm#dupes
> >> >
> >> >-- 
> >> >~Robear Dyer (PA Bear)
> >> >MS MVP-Windows (IE/OE), AH-VSOP
> >> >
> >> >Are You Ready for WinXP SP2?
> >>
> >http://www.microsoft.com/athome/security/protect/default.
> >> aspx
> >> >
> >> >WinXP SP2 Release Notes
> >> >http://support.microsoft.com/default.aspx?scid=kb;en-
> >> us;835935
> >> >
> >> >AumHa Forums
> >> >http://forum.aumha.org
> >> >
> >> >Roxcy wrote:
> >> >> We use OE6 to access our POP3 email.  Since the
> middle
> >> of
> >> >> August, we have been getting duplicates of all
> emails
> >> >> received.  We delete them and then empty the deleted
> >> >> items file and the next time we sign on, they all
> come
> >> >> back.  We have unchecked "save messages on server"
> and
> >> >> even checked the server to make sure the messages
> are
> >> not
> >> >> there.  Any suggestions?
> >> >.
> >> >
> >
> >
> >.
> >


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