Re: Cant send messages - Tanya
From: Tanya (Tanya_at_discussions.microsoft.com)
Date: 09/08/04
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Date: Tue, 7 Sep 2004 20:01:02 -0700
I ended up deleting and re-creating the new identity. Now I can send and
reply, but my address book was lost. I tried importing from my backups, but
nothing comes in. The file is 615 kb. Any ideas on how to retrieve it? And by
the way, thanks for all the help. :-)
Tanya
"Bruce Hagen" wrote:
> There is a bug from some past patches.
> Switch by doing: File>Exit and Log off Identity.
>
> See this:
> http://insideoe.tomsterdam.com/tips/forceid.htm.
> --
> Bruce Hagen
> ~IB-CA~
>
>
> "Tanya" <arthurmc@gwtc.net> wrote in message
> news:0a0201c4861d$b5fcbe70$3501280a@phx.gbl...
> > When I created a new identity OE shut down and wanted to
> > send an error report. I re-booted and the main identity is
> > okay, but whenever I tried to use the new identity it
> > shuts down.
> >
> > Any other ideas? How do I uninstall and reinstall IE and
> > OE?
> >
> > Tanya
> >
> >
> > >-----Original Message-----
> > >See what Symantec (NAV, NIS, NSW) has to say:
> > >
> > ><paste>
> > >Disabling email protection does not leave you vulnerable
> > to viruses and
> > >malicious software in email. It is a separate layer of
> > protection in
> > >addition to Auto-Protect. Auto-Protect scans any incoming
> > files, including
> > >email, as they are saved to your hard drive. As long as
> > you keep your virus
> > >definitions up to date with LiveUpdate, and keep Auto-
> > Protect enabled and
> > >set to scan files as they are created or downloaded, your
> > system is fully
> > >protected.
> > ></paste>
> > >http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594
> > c86852567ac0063608c/65434372961d321d8825687f000003f8
> > >--
> > >~PA Bear
> > >
> > >Tanya wrote:
> > >> Thanks. I'll try that. I am curious as to why you said
> > >> virus scans don't offer added protection. Please
> > explain.
> > >>
> > >> Tanya
> > >>
> > >> > -----Original Message-----
> > >> > Your current Identity may be damaged, especially if
> > its the default Main
> > >> > Identity. Try one or more of your accounts in a new
> > Named Identity
> > >> > (File>Identities>Add new identity). Assuming all is
> > well, import
> > >> > messages from the old Identity before deleting it
> > >> > (File>Identities>Manage Identities).
> > >> >
> > >> > Don't use Inbox or Sent Items to archive messages.
> > Move them to local
> > >> > folders created for this purpose.
> > >> >
> > >> > Disable Background Compacting and frequently perform
> > a manual compact
> > >> > of all OE folders while "working offline". More at
> > >> > http://insideoe.tomsterdam.com/files/maintain.htm.
> > >> >
> > >> > Your anti-virus application's email scanning feature
> > can also cause such
> > >> > corruption. Disable it. It provides no additional
> > protection.
> > >> > --
> > >> > ~Robear Dyer (PA Bear)
> > >> > MS MVP-Windows (IE/OE), AH-VSOP
> > >> >
> > >> > Are You Ready for WinXP SP2?
> > >> > http://support.microsoft.com/default.aspx?
> > pr=windowsxpsp2
> > >> >
> > >> > What You Should Know About Spyware
> > >> >
> > http://www.microsoft.com/athome/security/spyware/deviousso
> > ftware.mspx
> > >> >
> > >> > AumHa Forums
> > >> > http://forum.aumha.org
> > >> >
> > >> > Tanya McI wrote:
> > >> > > My Results: ;SP1;
> > >> > >
> > >> > > OE is not fixed...just fixed the internet
> > connection problem (all
> > >> > > choices grayed out except dsl). Still can't
> > send/reply to messages
> > >> > > and getting the address book error. I had no choice
> > but to upgrade
> > >> > > since it wouldn't read my 2K CD and I didn't want
> > to try and reload
> > >> > > everything. Guess I can run the update CD again and
> > see if it works
> > >> > > better this time.
> > >> > >
> > >> > > I have gone to update site, but I am on dial up and
> > trying to download
> > >> > > everything it suggests would take up most of my 10
> > hrs of
> > >> > > subscription. I'm lucky to get 26 kbps on a 56k
> > modem/service. Most
> > >> > > times it's 14.4. Plus, most of the recommended
> > updates are for things
> > >> > > I don't use, at least from what I can tell.
> > >> > >
> > >> > > If the problem is not fixable, I will have to wipe
> > everything and
> > >> > > start over, but for now at least I can use webmail
> > to send msgs, and
> > >> > > all I've lost is my address book.
> > >> > >
> > >> > > Tanya
> > >> > >
> > >> > > "PA Bear" wrote:
> > >> > >
> > >> > > > Upgrading any application, especially Windows, in
> > hopes of fixing an
> > >> > > > existing problem is seldom a good idea, Tanya.
> > It usually only
> > >> > > > makes trying to diagnose and fix the problem that
> > more difficult.
> > >> > > > Your next post in this thread indicates that you
> > had Registry
> > >> > > > damage in Win2K and that it'd followed you when
> > you upgraded to
> > >> > > > WinXP-SP1.
> > >> > > >
> > >> > > > While I'm glad to hear your Registry edit fixed
> > your problem (your
> > >> > > > OE and Address Book problem, at least),
> > understand that Windows
> > >> > > > relies heavily on the IE shell and that when you
> > install WinXP-SP1
> > >> > > > you're also installing IE6-SP1. If your install
> > of WinXP-SP1 was
> > >> > > > any good, you wouldn't have been able to download
> > and (re)install
> > >> > > > IE6-SP1 without some very fancy footwork.
> > >> > > >
> > >> > > > Have you ever taken your machine to Windows
> > Update? Copy/paste the
> > >> > > > following line into an IE Addressbar, click on
> > GO, then copy/paste
> > >> > > > the results into your reply:
> > >> > > >
> > >> > > > javascript:navigator.appMinorVersion
> > >> > > >
> > >> > > > --
> > >> > > > ~Robear Dyer (PA Bear)
> > >> > > > MS MVP-Windows (IE/OE), AH-VSOP
> > >> > > >
> > >> > > > Are You Ready for WinXP SP2?
> > >> > > > http://support.microsoft.com/default.aspx?
> > pr=windowsxpsp2
> > >> > > >
> > >> > > > What You Should Know About Spyware
> > >> > > >
> > >>
> > http://www.microsoft.com/athome/security/spyware/devioussof
> > >> tware.mspx
> > >> > > >
> > >> > > > AumHa Forums
> > >> > > > http://forum.aumha.org
> > >> > > >
> > >> > > > Tanya McI wrote:
> > >> > > > > I used WinXP SP1 upgrade disc to go from W2K to
> > XP to try and fix
> > >> > > > > this problem (used upgrade disk because
> > computer would not read
> > >> > > > > my W2K disk to fix installation). After this,
> > my IE version was 6
> > >> > > > > with no updates. So I downloaded IE6 SP1 and
> > installed it. I did
> > >> > > > > reinstall McAfee last night b/c of XP upgrade,
> > and it found a
> > >> > > > > couple things. Haven't tried to send email from
> > that computer
> > >> > > > > since then to see if that helps.
> > >> > > > >
> > >> > > > > Tanya
> > >> > > > >
> > >> > > > > "PA Bear" wrote:
> > >> > > > >
> > >> > > > > > WinXP SP1 includes IE6 SP1, Tanya. How did
> > you install IE6 SP1
> > >> > > > > > in WinXP SP1?
> > >> > > > > >
> > >> > > > > > Error Message: Address Book Failed to Load
> > >> > > > > > (Address Book has Read Only attribute)
> > >> > > > > > http://support.microsoft.com/?kbid=269777
> > >> > > > > >
> > >> > > > > > Error Message: Address Book Failed to Load
> > (Applicable to WinXP
> > >> > > > > > and Win2K IMO)
> > >> > > > > > [See section at bottom: "Create a New Windows
> > Address Book (WAB)
> > >> > > > > > File"] http://support.microsoft.com/?
> > kbid=191946
> > >> > > > > > --
> > >> > > > > > Tanya McI wrote:
> > >> > > > > > > I am having a similar problem, only my
> > address book won't load
> > >> > > > > > > either. I have upgraded from Windows 2K SP4
> > to XP SP1 to try
> > >> > > > > > > and resolve this, and also installed IE6 SP
> > 1 but to no
> > >> > > > > > > avail. I checked other messages here and in
> > the KB, and I do
> > >> > > > > > > have a WAB4 folder in the registry, but no
> > DWORD key. Only
> > >> > > > > > > thing I haven't tried is to remove and
> > reinstall OE/IE but
> > >> > > > > > > can't find instructions on that for XP.
> > >> >
> > >> > .
> > >
> > >.
> > >
>
>
>
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