Re: OE6 shows MSOE error when Security update KB837009 is applied
From: Jim Pickering (jimp_at_mvps.0rg)
Date: 09/06/04
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Date: Mon, 6 Sep 2004 12:37:24 -0700
I'd just run w/o that patch:
Microsoft Security Bulletin MS04-013: Cumulative Security Update for Outlook
Express (837009):
http://www.microsoft.com/technet/security/bulletin/ms04-013.mspx
But, I'd make sure the first thing you do, when opening Outlook Express is
to click File/Work Offline and follow that with File/Folder/Compact All
Folders and let it run to completion.
Most msoe.dll errors are related to corrutption in one or more of the dbx
files in the message store folder. Compacting can often repair minor
corruption and prevent the error. Good luk.
-- Jim Pickering, MVP-Outlook Express Please reply only to newsgroup. <anonymous@discussions.microsoft.com> wrote in message news:16b701c49441$e744fe20$3a01280a@phx.gbl... > Hi Jim > > I solved the erratic sending - did that by uninstalling > OE6, then doing a reinstall (I think I may have just > uninstalled the recent security patch, which may have been > the worry). > > BUT the MSOE problem still happens - whenever I reload > security patch KB837009, I get the message "Cannot load > MSOE.dll"; I then need to unistall OE6, then reinstall it > without the patch. I don't get any error messages relating > to IE6_SP1, nor did I have this problem until late last > week (I've had the patch running for several months > without worry), and it has only just become a worry. > > Am I at great risk by running OE6 without it (I have a > virus checker, Firewall and Spyware software in place)? > I'm currently running Win98Se, and it too has been fine > thus far. > > Are there any options for a total uninstall of OE6 and IE, > and starting from scratch, or is that prone to other > problems? Also, would I lose emails and the address book > if this was an option? > > Many thanks again Jim, I much appreciate your help. > > Steve >>-----Original Message----- >>If you are getting an error that states IE6_SP1 must be > installed, that >>message just means the path is not needed. >> >>As to the problem with erratic sending, try ensuring that > your antivirus >>program is not interfering (i.e., shut down all antivirus > scanning of email >>since it provides not one whit of prtotection) and make > certain your >>firewall settings (if using a firewall) are not the > problem. >> >>If none of those work, try creating a new identity, so > that you wind up with >>all new registry information concerning that new > identity, switch to it and >>create the mail account in the new identity and test it. > If all works then, >>you have some corruption in the registry for your > existing identity. >> >>Post back with the complete and exact text of any error > message you may be >>getting, along with info as to what operating system is > in use on your >>computer. >>-- >>Jim Pickering, MVP-Outlook Express >>Please reply only to newsgroup. >> >> >>"Steve G" <stevestringbender@yahoo.co.uk> wrote in > message >>news:5ed001c49211$0ff54c90$a301280a@phx.gbl... >>> Hi Jim >>> >>> The problem seems to have intensified tonight, as it >>> appears that I have erratic access to new emails (ie > when >>> hitting "send/recv" it is 50-50 as to whether it will > just >>> hang, or go through the motions; this too has only >>> occurred tonight. Is there any way I can (or even > SHOULD) >>> be thinking of totally removing all instances of OE and >>> reinstalling, or - worse case scenario - reformatting > the >>> hard drive? I obviously don't want to do the latter, but >>> I'm beginning to fear that this is the only option to > make >>> sure I can get back to where I was earlier this week. >>> >>> I tried what you suggested, but getting into OE6 isn't >>> really the problem, it's getting the patch accepted >>> without the MSOE.dll failure... unless this would work >>> after the patch was applied (I must admit I didn't try >>> that, as the other problem seems to be quite extreme > this >>> evening. Thanks for any advice that you may have with > the >>> latest problem though, Jim. >>> >>> Steve >>>>-----Original Message----- >>>>See if the info at this site helps fix it: >>>>http://www.fjsmjs.com/OE/directdb.htm >>>> >>>>Post back if you need more help. >>>>-- >>>>Jim Pickering, MVP-Outlook Express >>>>Please reply only to newsgroup. >>>> >>>> >>>>"Steve G" <stevestringbender@yahoo.co.uk> wrote in >>> message >>>>news:5ac401c491e5$1b214500$a501280a@phx.gbl... >>>>> Hi >>>>> >>>>> I had a problem with OE6 yesterday, showing "cannot > load >>>>> MSOE.DLL" as the message. >>>>> >>>>> I uninstalled OE6, then reinstalled it, and it worked >>>>> fine... but reverts to the same problem when I try to >>> load >>>>> the security update KB837009. >>>>> >>>>> Can anyone help me? I am running Win98Se, and up until >>>>> yesterday it was fine - I also have an up-to-date > virus >>>>> checker and "Spy Sweeper" spyware checker too. I >>> obviously >>>>> do not want to run OE6 without the correct patches in >>>>> place. >>>>> >>>>> Many thanks for any help. >>>>> >>>>> Steve >>>> >>>>. >>>> >> >>. >>
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