Re: OE6 shows MSOE error when Security update KB837009 is applied
anonymous_at_discussions.microsoft.com
Date: 09/06/04
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Date: Mon, 6 Sep 2004 11:47:04 -0700
Hi Jim
I solved the erratic sending - did that by uninstalling
OE6, then doing a reinstall (I think I may have just
uninstalled the recent security patch, which may have been
the worry).
BUT the MSOE problem still happens - whenever I reload
security patch KB837009, I get the message "Cannot load
MSOE.dll"; I then need to unistall OE6, then reinstall it
without the patch. I don't get any error messages relating
to IE6_SP1, nor did I have this problem until late last
week (I've had the patch running for several months
without worry), and it has only just become a worry.
Am I at great risk by running OE6 without it (I have a
virus checker, Firewall and Spyware software in place)?
I'm currently running Win98Se, and it too has been fine
thus far.
Are there any options for a total uninstall of OE6 and IE,
and starting from scratch, or is that prone to other
problems? Also, would I lose emails and the address book
if this was an option?
Many thanks again Jim, I much appreciate your help.
Steve
>-----Original Message-----
>If you are getting an error that states IE6_SP1 must be
installed, that
>message just means the path is not needed.
>
>As to the problem with erratic sending, try ensuring that
your antivirus
>program is not interfering (i.e., shut down all antivirus
scanning of email
>since it provides not one whit of prtotection) and make
certain your
>firewall settings (if using a firewall) are not the
problem.
>
>If none of those work, try creating a new identity, so
that you wind up with
>all new registry information concerning that new
identity, switch to it and
>create the mail account in the new identity and test it.
If all works then,
>you have some corruption in the registry for your
existing identity.
>
>Post back with the complete and exact text of any error
message you may be
>getting, along with info as to what operating system is
in use on your
>computer.
>--
>Jim Pickering, MVP-Outlook Express
>Please reply only to newsgroup.
>
>
>"Steve G" <stevestringbender@yahoo.co.uk> wrote in
message
>news:5ed001c49211$0ff54c90$a301280a@phx.gbl...
>> Hi Jim
>>
>> The problem seems to have intensified tonight, as it
>> appears that I have erratic access to new emails (ie
when
>> hitting "send/recv" it is 50-50 as to whether it will
just
>> hang, or go through the motions; this too has only
>> occurred tonight. Is there any way I can (or even
SHOULD)
>> be thinking of totally removing all instances of OE and
>> reinstalling, or - worse case scenario - reformatting
the
>> hard drive? I obviously don't want to do the latter, but
>> I'm beginning to fear that this is the only option to
make
>> sure I can get back to where I was earlier this week.
>>
>> I tried what you suggested, but getting into OE6 isn't
>> really the problem, it's getting the patch accepted
>> without the MSOE.dll failure... unless this would work
>> after the patch was applied (I must admit I didn't try
>> that, as the other problem seems to be quite extreme
this
>> evening. Thanks for any advice that you may have with
the
>> latest problem though, Jim.
>>
>> Steve
>>>-----Original Message-----
>>>See if the info at this site helps fix it:
>>>http://www.fjsmjs.com/OE/directdb.htm
>>>
>>>Post back if you need more help.
>>>--
>>>Jim Pickering, MVP-Outlook Express
>>>Please reply only to newsgroup.
>>>
>>>
>>>"Steve G" <stevestringbender@yahoo.co.uk> wrote in
>> message
>>>news:5ac401c491e5$1b214500$a501280a@phx.gbl...
>>>> Hi
>>>>
>>>> I had a problem with OE6 yesterday, showing "cannot
load
>>>> MSOE.DLL" as the message.
>>>>
>>>> I uninstalled OE6, then reinstalled it, and it worked
>>>> fine... but reverts to the same problem when I try to
>> load
>>>> the security update KB837009.
>>>>
>>>> Can anyone help me? I am running Win98Se, and up until
>>>> yesterday it was fine - I also have an up-to-date
virus
>>>> checker and "Spy Sweeper" spyware checker too. I
>> obviously
>>>> do not want to run OE6 without the correct patches in
>>>> place.
>>>>
>>>> Many thanks for any help.
>>>>
>>>> Steve
>>>
>>>.
>>>
>
>.
>
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