Re: OE6 shows MSOE error when Security update KB837009 is applied

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Jim Pickering (jimp_at_mvps.0rg)
Date: 09/04/04 

Date: Fri, 3 Sep 2004 17:07:40 -0700

If you are getting an error that states IE6_SP1 must be installed, that
message just means the path is not needed.

As to the problem with erratic sending, try ensuring that your antivirus
program is not interfering (i.e., shut down all antivirus scanning of email
since it provides not one whit of prtotection) and make certain your
firewall settings (if using a firewall) are not the problem.

If none of those work, try creating a new identity, so that you wind up with
all new registry information concerning that new identity, switch to it and
create the mail account in the new identity and test it. If all works then,
you have some corruption in the registry for your existing identity.

Post back with the complete and exact text of any error message you may be
getting, along with info as to what operating system is in use on your
computer. 

-- 
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"Steve G" <stevestringbender@yahoo.co.uk> wrote in message 
news:5ed001c49211$0ff54c90$a301280a@phx.gbl...
> Hi Jim
>
> The problem seems to have intensified tonight, as it
> appears that I have erratic access to new emails (ie when
> hitting "send/recv" it is 50-50 as to whether it will just
> hang, or go through the motions; this too has only
> occurred tonight. Is there any way I can (or even SHOULD)
> be thinking of totally removing all instances of OE and
> reinstalling, or - worse case scenario - reformatting the
> hard drive? I obviously don't want to do the latter, but
> I'm beginning to fear that this is the only option to make
> sure I can get back to where I was earlier this week.
>
> I tried what you suggested, but getting into OE6 isn't
> really the problem, it's getting the patch accepted
> without the MSOE.dll failure... unless this would work
> after the patch was applied (I must admit I didn't try
> that, as the other problem seems to be quite extreme this
> evening.  Thanks for any advice that you may have with the
> latest problem though, Jim.
>
> Steve
>>-----Original Message-----
>>See if the info at this site helps fix it:
>>http://www.fjsmjs.com/OE/directdb.htm
>>
>>Post back if you need more help.
>>-- 
>>Jim Pickering, MVP-Outlook Express
>>Please reply only to newsgroup.
>>
>>
>>"Steve G" <stevestringbender@yahoo.co.uk> wrote in
> message
>>news:5ac401c491e5$1b214500$a501280a@phx.gbl...
>>> Hi
>>>
>>> I had a problem with OE6 yesterday, showing "cannot load
>>> MSOE.DLL" as the message.
>>>
>>> I uninstalled OE6, then reinstalled it, and it worked
>>> fine... but reverts to the same problem when I try to
> load
>>> the security update KB837009.
>>>
>>> Can anyone help me? I am running Win98Se, and up until
>>> yesterday it was fine - I also have an up-to-date virus
>>> checker and "Spy Sweeper" spyware checker too. I
> obviously
>>> do not want to run OE6 without the correct patches in
>>> place.
>>>
>>> Many thanks for any help.
>>>
>>> Steve
>>
>>.
>>

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