Re: OE not responding

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Bruce Hagen (Nospam_at_mymail.invalid)
Date: 08/25/04


Date: Wed, 25 Aug 2004 08:32:34 -0700

You can use this tool to backup your mail. Not a bad idea to do on a
routine basis.
http://insideoe.tomsterdam.com/backup/

But before you reinstall, try this since you said the problem was wit
the Deleted Items folder.

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the
folder location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will
put the location in the box - Click OK and you'll see the OE files.
Otherwise, write the location down and navigate to it in Windows
Explorer.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

With OE closed, find the DBX file for the folder in
question {Deleted Items.dbx} and delete it. A new one will be
created
automatically when you open OE.

Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

File>Work Offline (or double click Working Online in the Status Bar).
File>Folder>Compact all folders.

In Tools>Options>Maintenance: Uncheck Compact messages in background
and leave it unchecked.

You can also try these programs to remove the bug befor trying a
reinstall.

Always check for updates for each one before running.

AdAware:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

If necessary - HijackThis:
{Read the cautions carefully}.
http://www.spywareinfo.com/~merijn/downloads.html

-- 
Bruce Hagen
   ~IB-CA~
"Simon" <anonymous@discussions.microsoft.com> wrote in message
news:ce2101c48ab6$249c4ac0$a501280a@phx.gbl...
> Help please, as I was reviewing my mail AVG antivirus
> said it found a worm it could not remove in the deleted
> folder.
>
> I have since deleted all the items, but after that OE
> won't load, it just shows the main page and an hourglass
> but is reported as not responding by task manager.
>
> I downloaded and reinstalled OE because there dont seem
> to be any other drastic problems and I thought something
> may have got corrupted.   No difference though.
>
> I'm thinking of removing it altogether and re-installing
> but I want to save all my old mail.
>
> Can anyone tell me how to get at the saved mail in 'local
> folders' to copy them directly?
>
> Thanks for any help


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