Re: Can't send/recieve new mail in OE
From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 08/24/04
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Date: Mon, 23 Aug 2004 18:02:05 -0700
The Invalid password error message can mean that any of the following are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail address
user@somewhere.com, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers
(Advanced tab for SSL). Check with your mail service (generally your ISP) for the correct
values. If the values seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary to delete the mail
account, restart OE and then set up the account again. In some cases it might be
necessary to set up a new identity in OE and create the mail account there.
Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4)
http://support.microsoft.com/?kbid=216382
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Matt" <anonymous@discussions.microsoft.com> wrote in message news:458101c48921$8601fda0$a301280a@phx.gbl... > I havn't changed anything that I know of, but all of a > sudden, when I open OE, it prompts me for my name and > password (which are both automatically filled in) and when > I click OK, nothing happens. The same window just keeps > popping up. > I have 2 emails in OE, one through my ISP and one through > my website. Until yesterday, my website email would > send/recieve automatically when I started OE. Now it's > prompting me for user/password and preventing me from going > on from there. The ISP email seems to be sending fine, but > the web mail will not. I've tried retyping the user > name(email address), with both an @ symbol and a %, and > I've retyped the password over what's filled in. No luck. > Also, if I attempt to do any of this from the first > screen that pops up, OE freezes and I must end task. I > can't even get to my inbox unless I X out the first windows > and send/recieve seperately. > This is out of the blue, seemingly with nothing changed > from when it originally worked. Any thoughts/advice are > appreciated! > Thanks!
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