Re: error message - server rejecting recipient

From: PA Bear (PABear_at_mvps.org)
Date: 08/19/04 

Date: Thu, 19 Aug 2004 17:53:49 -0400

That error may be coming from NAV but it's not coming from OE.

Post the complete error OE is presenting. 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
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Ken wrote:
> I am getting this error message below and not sure what do?
>
> I regularly email up to 150/200 customers with updates and never come 
> across
> this problem. Sometimes I get email bouncing back as email address no 
> longer
> know but the email is still sent to the rest of the addresses.
>
> Error: "Your email message was unable to be sent because your mail server
> rejected the recipient." (1003,10)
>
> Situation:
> After installing Norton AntiVirus, when you send email you see the error
> message "Your email message was unable to be sent because your mail server
> rejected the recipient." In the lower-left corner of the error display
> alert, you see the following set of numbers:
> 1003,10
>
> Solution:
> Causes of the error
> This error can occur for any of the following reasons:
>
> The email that you are sending has an incorrect email address.
> The email address that you are sending the email to is no longer 
> available.
> You have been blocked from sending email to that email address by the
> Internet Service Provider (ISP) of the recipient.
>
> What to do
> To solve the problem, make sure that the email address of the recipient is
> entered correctly. Also ensure that the person whom you are emailing is
> still using that account.
>
> If the error continues, contact your ISP for further assistance.

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