Re: OE not saving password

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Michael Santovec (michael_santovec_at_REMOVEprodigy.net)
Date: 08/15/04


Date: Sun, 15 Aug 2004 12:12:29 -0700

The Invalid password error message can mean that any of the following are wrong:
 - POP3 server name
 - Logon Using Account Name (some require the full e-mail address user@somewhere.com,
others just want the user part)
 - Logon Using Password (often case sensitive)
 - Incorrect use of Secure Password Authentication (SPA) - few severs use this
 - Incorrect use of SSL - few servers use this
 - The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail, Properties, Servers
(Advanced tab for SSL). Check with your ISP for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account settings are
corrupted in the registry, it might be necessary to delete the mail account, restart OE
and then set up the account again. In some cases it might be necessary to set up a new
identity in OE and create the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Outlook Express Does Not Save the Mail Server Logon Password (Win98/Me/NT4)
http://support.microsoft.com/?kbid=216382
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672

-- 
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"FireBrick" <w9ol.nospam@comcast.com> wrote in message
news:uZwemDtgEHA.1652@TK2MSFTNGP09.phx.gbl...
> I'm having the same problem
> Email worked PRIOR to SP2 on this laptop
> I've turned off the firewall, but it just won't accept my userid and
> password, even though my other two machines will with the same setting which
> are also on the same LAN.
> This portable has both hardwire, cat 5 and wireless connections.
> I keep getting the window asking to reenter my id/password.
>
>
> "Michael Santovec" <michael_santovec@REMOVEprodigy.net> wrote in message
> news:eWt3I9ngEHA.140@TK2MSFTNGP12.phx.gbl...
> > Another thing to check:
> > Cannot Save E-Mail Account Password in Outlook Express
> > (Webroot Software Window Washer)
> > http://support.microsoft.com/?kbid=228713
> >
> > When you get prompted for the password and type your mail server password
> > in, does your
> > mail download OK?  If not, you may have another settings error.
> >
> > Also, if this just happens once in a while, it can be that the mail server
> > is having
> > temporary password validation problems.
> >
> > -- 
> >
> > Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
> >
> >
> > "David" <anonymous@discussions.microsoft.com> wrote in message
> > news:5eea01c48227$817c7810$a301280a@phx.gbl...
> >> Hi,
> >> I have a problem with Outlook Express not saving the
> >> password even though the "Remember Password" box is ticked
> >> and a password is entered. I found the solution that
> >> involves deleting the protected storage system provider
> >> registry key (KB:264672)and rebooting and then re-entering
> >> your password into the "Servers" page, tried that but it
> >> is still asking me for the password. I am running WinXP
> >> Home, MacAfee Virus Scan (with email scanning turned off),
> >> and as Automatic Updates is turned on I also have all the
> >> latest updates/patches installed.
> >
> >
>
>


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