Re: Cant send messages - Tanya

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From: PA Bear (PABear_at_mvps.org)
Date: 08/14/04


Date: Fri, 13 Aug 2004 20:23:38 -0400

Upgrading any application, especially Windows, in hopes of fixing an
existing problem is seldom a good idea, Tanya. It usually only makes trying
to diagnose and fix the problem that more difficult. Your next post in this
thread indicates that you had Registry damage in Win2K and that it'd
followed you when you upgraded to WinXP-SP1.

While I'm glad to hear your Registry edit fixed your problem (your OE and
Address Book problem, at least), understand that Windows relies heavily on
the IE shell and that when you install WinXP-SP1 you're also installing
IE6-SP1. If your install of WinXP-SP1 was any good, you wouldn't have been
able to download and (re)install IE6-SP1 without some very fancy footwork.

Have you ever taken your machine to Windows Update? Copy/paste the
following line into an IE Addressbar, click on GO, then copy/paste the
results into your reply:

    javascript:navigator.appMinorVersion

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
AumHa Forums
http://forum.aumha.org
Tanya McI wrote:
> I used WinXP SP1 upgrade disc to go from W2K to XP to try and fix this
> problem (used upgrade disk because computer would not read my W2K disk to
> fix installation). After this, my IE version was 6 with no updates. So I
> downloaded IE6 SP1 and installed it. I did reinstall McAfee last night
> b/c of XP upgrade, and it found a couple things. Haven't tried to send
> email from that computer since then to see if that helps.
>
> Tanya
>
> "PA Bear" wrote:
>
> > WinXP SP1 includes IE6 SP1, Tanya.  How did you install IE6 SP1 in WinXP
> > SP1?
> >
> > Error Message: Address Book Failed to Load
> > (Address Book has Read Only attribute)
> > http://support.microsoft.com/?kbid=269777
> >
> > Error Message: Address Book Failed to Load (Applicable to WinXP and
> > Win2K IMO)
> > [See section at bottom: "Create a New Windows Address Book (WAB) File"]
> > http://support.microsoft.com/?kbid=191946
> > --
> > Tanya McI wrote:
> > > I am having a similar problem, only my address book won't load
> > > either. I have upgraded from Windows 2K SP4 to XP SP1 to try and
> > > resolve this, and also installed IE6 SP 1 but to no avail. I checked
> > > other messages here and in the KB, and I do have a WAB4 folder in the
> > > registry, but no DWORD key. Only thing I haven't tried is to remove
> > > and reinstall OE/IE but can't find instructions on that for XP. 


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