Re: OE wont start after changing the mail store

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: PA Bear (PABear_at_mvps.org)
Date: 08/06/04 

Date: Thu, 5 Aug 2004 20:11:51 -0400

Assuming you configured the shared store correctly*, the errors point to
corruption in the store folder. See these pages, in order:

http://insideoe.tomsterdam.com/problems/errors.htm#foldersdbx

http://insideoe.tomsterdam.com/problems/performance.htm#nostart

    (http://support.microsoft.com/?kbid=245419)

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting and frequently perform a manual compact of all
OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

Moving Your Identity's Store
http://insideoe.tomsterdam.com/faqs/how.htm#movestore

*Sharing the Store in Different Profiles (WinXP)
http://www.kellys-korner-xp.com/xp_oe.htm#xp_share_address 

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
Protect Your PC
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Michael Smith wrote:
> I have just loaded Windows XP (SP1) and setup 4 admin logons and a guest
> logon. I am using Outlook Express 6 (OE) as my mail application.
>
> I changed the mail store in OE to a mail store I created in All Users.
>
> When I try and start OE in the guest logon I get the following error
> message.
> "Outlook Express could not be started. The application was unable to open
> the Outlook Express message store.  Your computer may be out of memory or
> your disk is full. Contact Microsoft support for further assistance
> (0X800700E,5)"
>
> After clicking OK to the first message I get.
> "Outlook Express could not be started because MSOE.DLL could not be
> initialised.  Outlook Express may not be installed correctly."
>
> I think this probably an access problem, ie the Guest login does not have
> access to the path set for the mail store.  I can't get into OE to change
> the store back to the default, the only way I could think to do it is edit
> the registry.
>
> Between configuring the admin logons and the guest logon I think I
> downloaded the XP security patches from MS and installed them, I have
> heard there are some issues hear could this be the cause of the problem.
>
> Can anyone help with a solution for this problem? Where do I look to
> confirm the cause what action do I need to take to fix it.
>
> Michael
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