Re: Setting up Sbcglobal e-mail address with OE 6

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Jim Pickering (jimp_at_mvps.0rg)
Date: 08/01/04 

Date: Sun, 1 Aug 2004 16:16:30 -0700

No problems that I'm aware of, but I'm wary of "first tier" tech help who
always reply that the problem is with the program. Ask to have your problem
"escalated" to the next level of tech support. Assuming they provide POP3
or IMAP support, they should be knowledgeable about how to set up your
account in Outlook Express so that it will work for you. If you are still
getting the same errors about passwords, it could be that the Protected
Stores files may be damaged on your computer. Depending on your operating
system, see if this link helps repair any problem there:
http://insideoe.tomsterdam.com/problems/performance.htm#pstore 

-- 
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"aggiegirl" <aggiegirl@discussions.microsoft.com> wrote in message 
news:51679811-9C91-403B-BAB6-096BFF98F15F@microsoft.com...
> Jim,
> I tried deleting the identity and creating a new one with a new password 
> and worked with SBC / Yahoo.  They even went over it with me on the phone 
> while I was doing it.  They say that this is a problem with OE and not 
> with my e-mail account (because I can get to my e-mails using the password 
> from www.yahoo.com).  They can't help me any more.  Are there problems 
> with using EO and sbcglobal.net e-mail accounts?  I'm so stuck!!!  Any 
> help will be appreciated.
> Thanks!
>
> "Jim Pickering" wrote:
>
>> Try creating a new identity, then open Outlook Express in that identity 
>> and
>> create the account in that new identity and test it.  It may be that your
>> existing identity is corrupted, particularly if it is the "Main Identity"
>> created with an initial install of Outlook Express.
>>
>> The 0x800CCC90 and 0x800CCC92 are both related to an invalid password. 
>> Make
>> certain that you are using the password provided by the mail provider.
>> -- 
>> Jim Pickering, MVP-Outlook Express
>> Please reply only to newsgroup.
>>
>>
>> "aggiegirl" <aggiegirl@discussions.microsoft.com> wrote in message
>> news:57AA0F07-80FA-4F49-B8A6-76169BB28E0C@microsoft.com...
>> > Tried that...didn't work
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> If your settings are correct, try changing your password. That is the
>> >> most common fix for this error.
>> >> -- 
>> >> Bruce Hagen
>> >>    ~IB-CA~
>>
>>