Re: OE6 says no new messages, but there ARE
From: Robert Aldwinckle (robald_at_techemail.com)
Date: 07/17/04
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Date: Sat, 17 Jul 2004 08:39:38 -0400
"Timur Abdullin" <archlexx@verizon.net> wrote in message
news:ezIMSd7aEHA.3332@TK2MSFTNGP09.phx.gbl...
> My View is set to "Show All Messages" and "Sort Ascending." I have no option
> in the drop-down menu called "Received." I'm not sure where to find it.
I thought that Received was a default column but perhaps not
(or perhaps you have forgotten that you have unchecked it. <g>)
Try checking it. (Alt-V,C,R,Space) Then retry the View, Sort by.
>
> > You should also mention if you have any Mail Rules in effect or E-mail
> > Addresses in your Blocked Senders List. If so, temporarily disable
> them.
>
> I do have a list of active e-mail addresses to block, but none of them are
> any important to me. Those that are blocked aren't the ones from where the
> missing disappearing e-mail comes from. It's all SPAM addresses.
>
> > How sure are you that messages are being downloaded? E.g. turn on
> > Troubleshooting Logging for Mail and verify that you see RETR
> requests.
>
> I don't know what you mean here. Could you explain please?
Drat. The option is set in the Maintenance tab. I usually add the keystrokes
and rarely get a word back asking for clarification: Alt-T,O,Ctrl-Backtab,M
(Must prove that that notation helps.) After you do a Send/Receive you will have
two logs related to your POP3 accounts: POP3.log and SMTP.log in your
message store directory. The RETR should be found in the POP3.log
as the KB article shows. Turn the logging off before disconnecting or
OE may crash in shlwapi.dll. (Known bug.)
> I saw my messages
> d/l but after that, they never showed up in the folders where my message
> rules are made to direct them. It's like they never arrived, yet I saw them
> come on the d/l progress bar.
>
> > <title>KB155515 - How to Enable and Interpret the Pop3.log
> File</title>
> >
> > If you don't see RETR requests there may be a problem with
> > POP3UIDL.dbx. Then you could try closing OE and deleting that
> file.
> > (BTW the article refers to a .DAT file but in OE6 it is really a .dbx
> file.)
> > It really shouldn't make any difference unless you are using the
> > "Leave...on server" feature but it appears it is updated regardless
> > of whether it needs to be so you might as well ensure that it starts
> > at something logical.
>
> I'm sorry, here I completely lost you. What article?
The one in the title I gave you KB155515.
Try a Google web search for that?
> I don't know server you're talking about. Is it something of an OE setting?
Yes. The option is in the advanced tab of your Mail account's Properties.
The server name is on the servers tab in the box labelled:
Incoming mail (POP3):
> I'm confused.
Clearer now? ;)
BTW if you disclosed your OS others might be able to assist
you better with other diagnostic opportunities.
>
> -TA
HTH
Robert
--- > > "Robert Aldwinckle" <robald@techemail.com> wrote in message > news:umKVncPaEHA.2520@TK2MSFTNGP12.phx.gbl... >> "Timur Abdullin" <archlexx@verizon.net> wrote in message >> news:%23gM39iJaEHA.1764@TK2MSFTNGP10.phx.gbl... >> > Hi, >> > >> > I've got a similar problem too. My messages get downloaded off the > server >> > but never appear where they should in OE. It's like they download into a >> > blackhole and never get to OE. Those d/l are taken off the server, but > to >> > where? >> >> You haven't mentioned if you have tried experimenting with your View... >> Make sure that your View is Show All Messages and sort order is >> View Sort by Received View Sort Ascending. >> >> You should also mention if you have any Mail Rules in effect or E-mail >> Addresses in your Blocked Senders List. If so, temporarily disable them. >> >> >> How sure are you that messages are being downloaded? E.g. turn on >> Troubleshooting Logging for Mail and verify that you see RETR requests. >> >> <title>KB155515 - How to Enable and Interpret the Pop3.log File</title> >> >> If you don't see RETR requests there may be a problem with >> POP3UIDL.dbx. Then you could try closing OE and deleting that file. >> (BTW the article refers to a .DAT file but in OE6 it is really a .dbx > file.) >> It really shouldn't make any difference unless you are using the >> "Leave...on server" feature but it appears it is updated regardless >> of whether it needs to be so you might as well ensure that it starts >> at something logical. >> >> >> HTH >> >> Robert Aldwinckle >> --- >> >> ... >> >> >> > >
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